Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,393 Reviews)
Rating breakdown 5,393 reviews
5 Stars
3,959
4 Stars
899
3 Stars
283
2 Stars
127
1 Star
125
92%of customers recommend this product.
(
4,012 out of
4,358)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: Old Bridge
Gender:Female
Verified Purchase:Yes
It’s a very elegant design and coffee brews quickly. I put on the hot feature and coffee stays nice and hot even after I add cold creamer. The only thing don’t like is the side panel has very faint numbers and it’s hard to see how much water you’re adding. That’s why I didn’t give it a 5
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4
Like the coffeemaker...the lights not so much
on October 8, 2025
Posted by: Lanalyn
Gender:Female
Verified Purchase:Yes
This pot replaced one that was five years old and had started leaking. The coffeemaker itself doesn't disappoint but the little row of lights indicating that it is on and in use is overkill to the point of being annoying. This is not a car. It's a coffeemaker. Nobody sees it but us, and an occasional guest or two. I used black electricians tape to cover all but one little light. The only reason we need any light at all is so we know if it automatically shuts itself off.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
I have tried several small kitchen appliances but they never last and usually they just don't do the job they are supposed to do correctly. Cuisinart is totally different. Not only are they a beautiful addition to my kitchen, they do what they are supposed to do with perfection and they are very, very durable!
I'll never purchase any other brand small appliance for my kitchen again...ONLY Cuisinart will do for me!
I'll never purchase any other brand small appliance for my kitchen again...ONLY Cuisinart will do for me!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Satisfied Customer !!
Verified Purchase:Yes
Like the machine itself. The instruction manual doesn't clearly show what all the icons on the screen actually mean. Making the four legs higher was good as I had to get rid of my old Cuisinart because water accumulated below unit and rusted out the bottom metalplate.
Written by a customer while visiting cuisinart.com
Posted by: zozo
Gender:Male
Verified Purchase:Yes
Same coffeemaker I had previously- does the same great job.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: MizEbonyAngel
Verified Purchase:Yes
This was a replacement for an older model Cuisinart and we are very happy with the new features and increased carafe capacity!
Written by a customer while visiting cuisinart.com
Posted by: Sutton
Gender:Female
Verified Purchase:Yes
This coffee maker is a good value for the price and it makes good coffee. It doesn’t take too long to brew and the coffee comes out at just the right temperature for me. It is a basic coffee maker nothing fancy but it is all I need.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Rusting heat plate! Finish flaking
on October 6, 2025
Posted by: M. Monnot
Gender:Female
This coffee maker was our second in 20 years. The first one lasted 15. The second one has started to rust on the heating plate in the last 3-4 years. The finish on that the coffee maker handle is also not holding up. I’m so disappointed. We were dedicated Cuisinart customers… now we are sad that the quality seems to have gone downhill.
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, October 7, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900389989. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900389989. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com