Customer reviews from cuisinart.com
Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Average customer rating
4.6
(5,363 Reviews)
Rating breakdown 5,363 reviews
5 Stars
3,941
4 Stars
895
3 Stars
280
2 Stars
125
1 Star
122
92%of customers recommend this product.
(
3,992 out of
4,332)
Customer Reviews for Cuisinart - 14-Cup Coffee Maker with Water Filtration - Black Stainless Steel
Posted by: RMB 25
Gender:Female
Verified Purchase:Yes
This is our second Cuisinart coffee pot. Our first one lasted 10 years before we had to replace it. It makes delicious coffee - stays hot.
The water reservoir is easy to fill. The auto shut off feature is a great bonus!
The water reservoir is easy to fill. The auto shut off feature is a great bonus!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Great coffee every day. Only complaint was this replaced the same model that died only 3 months after the 3 year warranty expired.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Davidb7
Gender:Male
Verified Purchase:Yes
Fabulous. It makes the coffee the way it should be made. You have the control to make it as strong as you like. Love the filter for the water.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Middleburg Methodist (NC)
Gender:Male
Verified Purchase:Yes
This coffee maker was bought for use in our Church Fellowship Hall. Everyone loves the features available on this machine; particularly to be able to adjust the warming plate temperature and to easily brew only 1 to 4 cups. The time to brew a pot is much faster than our previous machines, and the filter basket is an excellent ecological & economical alternative to using paper filters. All around an excellent and quality machine. We highly recommend it!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Craig J
Verified Purchase:Yes
I bought this coffee maker to replace my previous Cuisinart that finally stopped working after years of faithful service. I don't like the lid on the carafe of the new coffee maker. It leaks every time I fill the reservoir and it can't be easily tipped back for filling. This is an annoying change from the previous model.
Response from cuisinart.comBy cuisinart, October 7, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900389908. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900389908. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Victor H
Verified Purchase:Yes
It has all the options I wanted and a couple I didn't know I wanted
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Greg Ha
Gender:Male
Verified Purchase:Yes
Works Great, I've used this brand and style coffeemaker for 30 years, this is my 4th one.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: ckw1
Gender:Female
Verified Purchase:Yes
I used my coffee pot maybe five times and it quit working.
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, October 7, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900389901. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900389901. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com