Customer reviews from cuisinart.com
Cuisinart - 9-qt Basket Air Fryer - Black
Average customer rating
4.3
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
32
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
6
86%of customers recommend this product.
(
32 out of
37)
Customer Reviews for Cuisinart - 9-qt Basket Air Fryer - Black
Customer Rating
1
Not great after 6 months of use
on January 7, 2026
Posted by: Beckk2323
Gender:Female
I bought this air fryer 6 months ago and it’s stopped working the screen says “out” I unplugged it and plugged it back in but still shows “out” do not recommend this product. Seems like others have had the same issue too.
Response from cuisinart.comBy Cuisinart, January 9, 2026
Thank you for your feedback. The “OUT” message on the display is usually shown when the drawer is not fully inserted. Please double-check that the drawer is seated completely; if the display still shows “OUT” or the unit isn’t working properly, we encourage you to call Cuisinart Consumer Service at 1-800-726-0190 for assistance.
Written by a customer while visiting cuisinart.com
Posted by: Kazzie Reed
Gender:Female
Verified Purchase:Yes
Very easy to use, operate and clean. Best small kitchen appliance I’ve invested in!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Smokes
Gender:Female
Verified Purchase:Yes
I love my new air fryer. It’s quite large and holds a lot of food.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Bruceko
Gender:Female
Verified Purchase:Yes
Good size and quiet airfryer. Love the different cooking options.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Do not recommend this product
on October 12, 2025
Posted by: Not a good airfryer
Gender:Female
Stopped working 6 months after I purchased it, highly disappointed.
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, October 17, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your air fryer. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900399797. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your air fryer. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900399797. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Tammybella
Gender:Female
Verified Purchase:Yes
I have used this to make everything I could and it out performed my old air fryer, the quality of food plus taste is magnificent. Easy clean up and easy to use.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Failed Air Fryer
on August 8, 2025
Posted by: Ambee
Gender:Female
Purchased 4 months ago but didn’t use until a month ago and now it stopped working . Just saying out . I try troubleshooting and nothing. The times I used it did it’s jobs well but a month in use is ridiculous.
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, August 11, 2025
Hello-
We are so sorry to hear your air fryer is not working. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900345707. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear your air fryer is not working. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900345707. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
1
Worst product
on July 2, 2025
Posted by: Sunny0818
Gender:Male
Bought this product it only lasted 2 months. Now showing error. Worst investment ever in my whole life. Don't waste your money.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 7, 2025
Hello- We are so sorry to hear about the trouble you've had with your Air Fryer. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900318988. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com