Customer reviews from cuisinart.com
Cuisinart - 9-qt Basket Air Fryer - Black
Average customer rating
4.3
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
32
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
6
86%of customers recommend this product.
(
32 out of
37)
Customer Reviews for Cuisinart - 9-qt Basket Air Fryer - Black
Posted by: PamelaGA
Gender:Female
Verified Purchase:Yes
Love this air fryer!!! It is so useful to cook many things and the large basket makes everything crispy!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Dang R
Gender:Female
Verified Purchase:Yes
Grate product awesome brand and I love how it cooks
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
DO NOT BUY
on April 22, 2026
Posted by: DiderR
Gender:Female
Do not buy this air fryer. I bought The older version of this air fryer with the turn knob and loved it until is stopped working less than a year after purchase. It kept giving me the “OUT” warning despite the tray being fully inserted. I was hesitant to buy this upgrade version due to the poor lifespan of the previous model. I bit The bullet and bought it. To my disappointment, this product didn’t even function for a week before the dreaded “OUT” error appeared. CLEARLY there is a production issue and Cuisinart should just stop selling this until the flaw can be corrected. When it works it’s a great air fryer and suits my needs. But it’s just now well made plain and simple and Cusinart isn’t doing their customers right by allowing this product to be sold knowing there is a quality control issue.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, April 27, 2026
We’re very sorry to hear about your repeated experience with the “OUT” error and understand how frustrating this must be, especially after experiencing similar issues with a previous model. In some cases, ensuring the basket and tray are fully aligned, clean, and firmly seated can help, but we agree this should not occur during normal use and want to assist further. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8900631804so we can review your situation and discuss resolution options. Thank you for taking the time to share such detailed feedback—it helps us address quality concerns and improve future models.
Written by a customer while visiting cuisinart.com
Customer Rating
5
on April 8, 2026
Posted by: Mary Abela
Looks so good, similar to the one I have at home. But mine is a ninja.
Written by a customer while visiting cuisinart.com
Posted by: Edmick
Gender:Male
Verified Purchase:Yes
Traded up to the larger 9 quart.
More room to cook larger items unobstructed.
More room to cook larger items unobstructed.
Written by a customer while visiting cuisinart.com
Customer Rating
1
on January 20, 2026
Posted by: Nick G
I bought this approximately 3 months ago. It was working fine until it started showing “out”. I have tried to troubleshoot, but it still doesn’t work
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 22, 2026
We’re sorry to hear that your unit has stopped working. The “OUT” error code usually appears when the cooking drawer isn’t fully inserted into the machine, so please ensure it’s seated properly. If the error continues, this model is covered under Cuisinart’s 3-year limited warranty, and our Consumer Service team would be happy to assist with troubleshooting or replacement. Please contact them at 1-800-726-0190 for support.
Written by a customer while visiting cuisinart.com
Posted by: Buckeye Mom
Gender:Female
Verified Purchase:Yes
Great air fryer! Easy to use, and I love the large capacity. It’s also nice to be able to switch on the interior light to check on your food without having to open the basket. Smart design!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Racheak
Gender:Female
Verified Purchase:Yes
this is the best air frier i have ever used, it has alot of options but i primarily use it as an air frier, but its very versatile. i love how spacious it is, i don't have to do several sessions, i can get my meals for the week prepped faster.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com