Customer reviews from cuisinart.com
Cuisinart - Automatic Grind & Brew 10-Cup Thermal Coffeemaker - Black & Stainless
Average customer rating
4.2
(354 Reviews)
Rating breakdown 354 reviews
5 Stars
203
4 Stars
68
3 Stars
41
2 Stars
23
1 Star
19
83%of customers recommend this product.
(
212 out of
256)
Customer Reviews for Cuisinart - Automatic Grind & Brew 10-Cup Thermal Coffeemaker - Black & Stainless
Customer Rating
2
Not a very good coffee pot! Needs some changes.
on February 17, 2026
Posted by: Anonymous
Verified Purchase:Yes
The water system is weird and the grinder is useless. I haven’t used it in almost a week and it’s still soaking wet. I’ll be replacing it with something else.
Response from cuisinart.comBy Cuisinart, February 18, 2026
We’re sorry to hear the unit has not met your expectations, particularly regarding the water system and built-in grinder. If the interior remains wet, we recommend removing and thoroughly drying all detachable parts, leaving the lid open between uses to allow airflow, and ensuring the unit is not overfilled, as excess moisture can linger if condensation cannot properly evaporate. For grinder performance, checking that beans are dry and the grind chamber is fully seated can help improve results. Our Consumer Assistance Center would appreciate the opportunity to troubleshoot with you at 1-800-726-0190 Ticket #8900528273, as we value your experience with our brand.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
I love this coffee maker, much better than the one we previously had. It’s much simpler and so easy to wash the innards. The coffee comes out delicious, and the coffee maker stays hot for a much longer time. The grinder is perfect, very, very happy with this coffee maker.
Written by a customer while visiting cuisinart.com
Posted by: Sheriese
Gender:Female
Verified Purchase:Yes
Really nice coffee maker. I do the 1-4 setting with Cacao and it works great. The thermos keeps it warm all day. There is and probably always will be a bit of a problem with the hot water moisture with the fringing of the whole bean inside. Just gotta do a bit of extra cleaning
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Carbonrob
Gender:Female
Verified Purchase:Yes
Love the convenience of coffee grind and brew! Starbucks who?🤣
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Crews Coffee Couple
Gender:Female
Verified Purchase:Yes
We thought another cuisinart coffee maker would be awesome. For years our old one made consistent good coffee and it stayed HOT. Our chief complaint about this new pot is the coffee does not stay hot.
The thermal pot keeps it hot about 20-30 minutes. We drink coffee from one pot from 5 am to 9 am. Now we have to pour it into a cup, microwave it for 20-30 seconds to get it to a temperature we enjoy.
The thermal pot keeps it hot about 20-30 minutes. We drink coffee from one pot from 5 am to 9 am. Now we have to pour it into a cup, microwave it for 20-30 seconds to get it to a temperature we enjoy.
Unable to find anything in the instructions to provide a clue about keeping it hot, like freshly dripped hot coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Linda Ferrara
Gender:Female
Verified Purchase:Yes
Love it, Brews delicious coffee Easy to clean. Good Looking.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: ChicagoMan
Gender:Male
Verified Purchase:Yes
my 4th Cuisinart Coffeemaker in 25 years. Easy to use, good quality.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: ECJJRPE
Gender:Female
Verified Purchase:Yes
No way to heat a keep carafe warm. Coffee gets cold after brewing.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com