Customer reviews from cuisinart.com
Cuisinart - Automatic Grind & Brew 10-Cup Thermal Coffeemaker - Black & Stainless
Average customer rating
4.2
(357 Reviews)
Rating breakdown 357 reviews
5 Stars
203
4 Stars
69
3 Stars
42
2 Stars
23
1 Star
20
82%of customers recommend this product.
(
212 out of
258)
Customer Reviews for Cuisinart - Automatic Grind & Brew 10-Cup Thermal Coffeemaker - Black & Stainless
Customer Rating
4
Cuisinart Grind & Brew
on September 6, 2026
Posted by: Akent47
Gender:Female
[This review was collected as part of a promotion.] Just bought this and used it for the first time this morning. The coffee was very good. I am just finding the set up and finding the right paper filters confusing. I don’t like the mess of the gold basket.
Written by a customer while visiting cuisinart.com
Customer Rating
1
10 cup grind and brew coffee machine
on August 24, 2026
Posted by: Connie Vanderhart
Gender:Female
Do Not buy this machine. The grinder has to cleaned out every time you use it. It wastes coffee each time. I’ve had this or 12 cup grind and brew machines for years but I am not buying another one. This last one is worse than any other one I’ve had. It has me so fed up I’m looking at other coffee machines even though the Cuisinart is brand new. I bought it on sale and didn’t open it until after the previous one stopped working otherwise I would return it. Cuisinart wouldn’t let me return it or replace it with a better model. I will no longer be buying anything made by Cuisinart.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, August 24, 2026
We're sorry to hear the Automatic Grind & Brew 12 Cup Coffee Maker did not meet your expectations, especially after being a longtime user of our grind-and-brew machines. To help improve grinder performance, we recommend ensuring the grinder chute, burrs, and filter basket area are cleaned regularly and free of coffee buildup, as residual grounds can affect operation and lead to excess retention between brew cycles. Thank you for sharing your feedback; we value your comments and appreciate the opportunity to use consumer feedback like yours to help improve our products and overall consumer experience.
Written by a customer while visiting cuisinart.com
Posted by: Jujutsu
from Oregon
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Couldn't find my old Cuisinart coffee maker so purchased this, quality, ease of use not there.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, August 24, 2026
We're sorry to hear the Automatic Grind & Brew 10 Cup Coffeemaker did not meet your expectations, particularly if you were comparing it to a previous Cuisinart model you enjoyed using. For the best brewing experience, we recommend confirming the grinder, brew basket, and water reservoir are properly seated and cleaned regularly, as this can help optimize performance and ease of use. Thank you for sharing your feedback; your experience and comments help us continue improving our products and better serve our consumers.
Written by a customer while visiting cuisinart.com
Posted by: Donna L G
Verified Purchase:Yes
I love Cuisinart appliances, however this particular coffee maker/grinder had a small part break off during the first week of use. The appliance still works, but leaks. Email was sent for replacement and will let me know when available.
Response from cuisinart.comBy Cuisinart, July 31, 2026
Thank you for taking the time to share your experience with the Automatic Grind & Brew 10-Cup Coffeemaker. We're glad to hear you’re a loyal Cuisinart consumer, and we're happy to hear our team is assisting you with a warranty replacement for the broken part. To help prevent leaks, we recommend ensuring all removable components are properly seated and securely in place after cleaning or reassembly. Thank you again for your feedback—it helps us continue improving our products and supporting our consumers.
Written by a customer while visiting cuisinart.com
Posted by: Caffeine Mike
Gender:Male
Verified Purchase:Yes
Having gone through two much more expensive grinder/percolators from another manufacturer, I was pleasantly surprised that this Cuisinart Grind and Brew Coffee Maker outperformed both. What I like about my new machine is that all the parts are accessible for simple removal and washing. This wasn't true of my previous models, which each clogged up and stopped working. My only complaint is that the Cuisinart grinder is a bit loud. As long as I wake up without a hangover, I can simply go into another room during grinding. It only took a few brews to get the perfect ratio of mixed beans (pure Hawaiian Kona and Trader Joe's Low Acid) to water. The transparent water level is helpful, too. I'm not sure if the bean hopper is big enough to actually serve 10 cups, but my daily routine typically tops out at 5-6 cups. Overall,. I'm one happy customer.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Ninerfan
Gender:Male
Verified Purchase:Yes
This is our 3rd version of this product (the last one was purchased in 2016) and we love it! We really like the improvements - the hinged filter basket, the lighted clock dial and the added foot pads. The machine is quiet, fast and easy to use. Our machine is still so new that we have not yet used the grinder but I am confident it will work just as expected, if not better.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: JM - Coffee Love
Gender:Female
Verified Purchase:Yes
Grinding and brewing requires a thorough cleaning of grinder bowl and the clear lid after each use. The coffee filter basket compartment and lid need to cleaned when brewing a full pot as well.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 16, 2026
We're sorry to hear the cleaning process has been more involved than expected. To help simplify maintenance, we recommend brushing out any remaining grounds from the grinder bowl after each use and periodically rinsing removable components to prevent buildup that can affect grinding and brewing performance. Thank you for sharing your feedback—comments like yours help us improve future models and enhance the overall user experience.
Written by a customer while visiting cuisinart.com
Posted by: breakfast maven
Gender:Male
Verified Purchase:Yes
This is the 4th one I’ve had in around 15 years. Best alarm clock ever. Wake up to fresh ground coffee.
They don’t last forever but no coffee maker does. I’ve noticed subtle improvements over the years.
My new one seems to make hotter coffee.
They don’t last forever but no coffee maker does. I’ve noticed subtle improvements over the years.
My new one seems to make hotter coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com