Customer reviews from cuisinart.com
Cuisinart - Automatic Grind & Brew 10-Cup Thermal Coffeemaker - Black & Stainless
Average customer rating
4.2
(354 Reviews)
Rating breakdown 354 reviews
5 Stars
203
4 Stars
68
3 Stars
41
2 Stars
23
1 Star
19
83%of customers recommend this product.
(
212 out of
256)
Customer Reviews for Cuisinart - Automatic Grind & Brew 10-Cup Thermal Coffeemaker - Black & Stainless
Posted by: CJ in So Cal
Verified Purchase:Yes
We’ve replaced this model three times. First didn’t work at all, second one grinder stopped working after two years, third one leaked from bottom and was as loud a a jet on takeoff when grinding the coffee. Why keep replacing? We like the grind and brew feature and it fits on our counter easily not being too tall.
Response from cuisinart.comBy Cuisinart, March 31, 2026
We’re very sorry to hear about the repeated issues you’ve experienced and understand how frustrating that must be, especially since you value the grind‑and‑brew feature and compact design. We recommend regularly cleaning the grinder chamber to prevent jams, ensuring the water reservoir and seals are properly seated to avoid leaks, and descaling the unit as buildup can impact both performance and noise; our Consumer Assistance Center can review these concerns in more detail at 1‑800‑726‑0190, please reference your warranty replacement ticket #. Our team would be happy to discuss options and determine the best path forward. Thank you for sharing your feedback—it’s incredibly important to us and helps drive improvements in
Written by a customer while visiting cuisinart.com
Customer Rating
1
Loud, weak and barely warm coffee
on March 25, 2026
Posted by: Jadd
The grinder is too loud. I put hot water in carafe before brewing and coffee is still barely warm . There isn’t a heating element that carafe sits on . Th program does not offer for beeping to be turned off that signals coffee is done as with other cuisinart coffee makers. Coffee always tastes weak even after adding more beans. Do not buy this coffee maker.
Response from cuisinart.comBy Cuisinart, March 25, 2026
Thank you for sharing your feedback about the grinder mess you're experiencing. This can sometimes happen if the chute or upper burr has residual grounds stuck inside, so running a thorough burr cleaning and ensuring the chute is fully clear before the next cycle often reduces buildup on the basket holder. Our Consumer Assistance Center can walk you through detailed cleaning steps and additional troubleshooting at 1‑800‑726‑0190. Ticket #8900572311. Thank you for your feedback, as it helps with future products.
Written by a customer while visiting cuisinart.com
Customer Rating
4
Good except for the coffee pot
on March 15, 2026
Posted by: JohnnyNo
Gender:Male
In general, this is a good grinder and coffee maker. My biggest complaint is that the coffee pot is impossible to fully drain the coffee and when you clean it, you cannot get all the water out. Is there a better replacement coffee pot?
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3
Rocket ship in kitchen
on March 15, 2026
Posted by: Anonymous
Coffee has been great but the grinder is like a rocket ship taking off in the kitchen. Wakes up the whole house! So much noise Seems excessive. Had to cover my ears while standing next to it while the grinder was going.
Response from cuisinart.comBy Cuisinart, March 17, 2026
Thank you for your feedback and for choosing Cuisinart. We’re glad to hear the coffee meets your expectations, though we’re sorry the grinder noise has been disruptive. For best results, ensure the unit is on a flat, stable surface and that all parts are properly secured, as this can help reduce vibration and sound during operation. If the noise seems excessive, please contact our Consumer Assistance Center at 1-800-726-0190 so we can provide additional support.
Written by a customer while visiting cuisinart.com
Posted by: Jakey469
Gender:Male
Verified Purchase:Yes
The auto grinder coffee maker was not up to par. The grinder didn’t hold up to the grind I prefer. The noise was incredible, especially first thing in the morning. The coffee was that of weak tea. Sorry, I’m only being honest. I was truly disappointed.
Response from cuisinart.comBy Cuisinart, March 13, 2026
Thank you for sharing your honest feedback. We’re sorry to hear the grinder performance, noise level, and coffee strength did not meet your expectations. For stronger flavor, try using a slightly finer grind setting and increasing the amount of coffee used, as this can help improve extraction. If you would like additional assistance or troubleshooting tips, please contact our Consumer Care team at 1-800-726-0190.
Written by a customer while visiting cuisinart.com
Posted by: FRPMAN
Gender:Male
Verified Purchase:Yes
Grinding works much better than previous machine. Easy to clean.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Haidi Tate
Gender:Female
Verified Purchase:Yes
I had a Cuisinart Grind Coffee maker for more than 7 years. It was the best. I replaced with another Cuisinart Grind and Ground Coffee Maker. It is exceptional!! The best coffee comes after you grind the beans!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: JayPee
Gender:Male
Verified Purchase:Yes
Thus is my first experience with a grind and brew maker. This one makes a decent, smooth cup of coffee, has a set and brew function, 1-4 cup setting (still unclear of its function), and an option to turn the grinder off. Also, unclear why it has a burner with a SS carafe.
Areas for improvement:
The SS carafe. Its the WORST thing about this coffee maker. It has a horrible pour; to empty you have to take the top off, turn it completely upside down and hope it doesn't spill everywhere.
EXCESSIVE CLEANING AFTER EACH BREW. Coffee grinds everywhere inside the unit. Wet grinder, which makes a drippy mess.
No control over grind fineness or brew strength. This blade grinder leaves lots of large bean chunks in the filter, which is wasting a lot of flavor.
Grinder is LOUD. Like, wake the spouse up loud. Make sure you don't have sleeping babies when using.
All in all, its decent. I believe 4 stars is a bit excessive, closer to 3.5, due to the horrible carafe, loud grinder and lack of grind/brew control.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com