I have used an earlier model of this coffeemaker which was difficult to clean. This new version is much easier to clean and work with. The only complaint I have thus not giving it the highest rating is the loudness.it sounds like an airplane taking off when grinding . Otherwise I am very happy with the product .
I really wanted to love this coffee maker. We had the old model, which lasted 15 YEARS and was awesome. However, the new model does not work correctly. First batch of 12 cups (using Burr grinder to grind beans) overflowed! Second batch, same thing! Third batch, 10 cups, overflowed. Not sure what the design flaw is, but I followed all directions to a tee. I have read that others have had the same issue. Sadly, I had to return it. Gave two stars because the coffee this machine makes is DELICIOUS.
The hopper for the beans is too small to make a full pot of coffee. This is a fatal flaw-- there is no reasonable way to work around this. For me, this makes the coffee maker non-functional for the purpose that I bought it for. I returned the coffeemaker. It's a crying shame, I love the thermal carafe that keeps the coffee warm without making it bitter from heating it.
It's a great appliance, makes great tasting coffee. The only reason that I won't give it 5 stars is there are a lot of parts to clean out after every use. It is loud when grinding, but for a very short time.
I have 2 homes and have a cuisenart grind and brew in each. I have had approximately 5, as they do eventually break, and after several years need to be replaced. I would not think of using a different model , as my husband would never adjust ! He brings me fresh ground coffee every morning.