Customer reviews from cuisinart.com
Cuisinart - Automatic Grind & Brew 10-Cup Thermal Coffeemaker - Black & Stainless
Average customer rating
4.2
(354 Reviews)
Rating breakdown 354 reviews
5 Stars
203
4 Stars
68
3 Stars
41
2 Stars
23
1 Star
19
83%of customers recommend this product.
(
212 out of
256)
Customer Reviews for Cuisinart - Automatic Grind & Brew 10-Cup Thermal Coffeemaker - Black & Stainless
Customer Rating
4
Wonderful quality, but held back by noise levels
on July 3, 2026
Posted by: Verified TN Buyer
Verified Purchase:Yes
This product has excellent features and a lot of promise, but the lack of soundproofing is a notable drawback. Because it runs very loud, it limits how and when I can use it. Improving the audio insulation would easily turn this into a 5-star product.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2
Disappointed
on July 1, 2026
Posted by: Joan Nickodemus
Gender:Female
I bought this coffeemaker in December to replace our previous cuisinart grind and brew. The old model was five star and lasted years. This brew and grind is so disappointing. Does not grind fine and uses tons more coffee. I just tried to clean and the hopper will not come off. Even with two people it can’t be removed. I a terribly disappointed.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 2, 2026
We're sorry to hear this model has not met the expectations set by your previous Cuisinart Grind & Brew coffeemaker. If the hopper is difficult to remove for cleaning, please ensure the unit is powered off and confirm all beans have been emptied from the hopper, as residual beans can sometimes interfere with removal; the owner’s manual may also provide model-specific cleaning guidance. For immediate assistance, please contact the Cuisinart Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8901033433. We value your feedback and will share your comments regarding grind consistency, coffee usage, and hopper removal with our product team, as insights like yours help guide future product improvements; thank you for taking the time to share your experience.
Written by a customer while visiting cuisinart.com
Posted by: Renfair
Gender:Female
Verified Purchase:Yes
Wonderful coffee maker. I switched to this from k-cups
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Our favorite coffee maker
on June 27, 2026
Posted by: Natalia Drabick
We are on our second...this was a long time ago and recommended this grind and brew to everyone we know
Written by a customer while visiting cuisinart.com
Posted by: Xabab
Verified Purchase:Yes
Very disappointed … Not acceptable for beans - grinder is not burr, bean container is too small - and messy. Bean collector is wet after use because it is near water heater! Requires drying after each use.
Seems ok for ground coffee but bean collector is wet and must be dried after each use.
Seems ok for ground coffee but bean collector is wet and must be dried after each use.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, June 25, 2026
We’re sorry to hear about your experience and understand your disappointment with the grind and brew performance. Because of the unit’s design, some moisture near the bean container can occur from internal steam; we recommend allowing the unit to cool between cycles and drying the bean area thoroughly after use, as well as keeping beans dry and using smaller amounts to help reduce buildup. Thank you for your feedback—it helps us improve future models and designs.
Written by a customer while visiting cuisinart.com
Posted by: Gbow
Verified Purchase:Yes
Fresh ground coffee is the only way we make coffee in our house . Cuisinart makes the best at a reasonable price. We have friends that request our coffee when visiting.
Written by a customer while visiting cuisinart.com
Posted by: Amber25
Gender:Female
Verified Purchase:Yes
Freshly brewed coffee awaits me each weekday morning. I love that I can prep the coffeemaker the night before for automatically ground and brewed coffee the next morning. The taste is pretty good too! The insulated carafe keeps the coffee hot until we both can get to the coffeepot!
On the downside, the grinder seems to waste some of the ground coffee beans as they stick to the sides of the grinder and the spout that leads to the filter basket, so the coffee is slightly less strong than we like. Since we are making coffee for only two people, the automatic coffeemaker is fine for rushed weekday mornings. If I wanted a full pot, however, I don't think it holds enough coffee beans. The grinder container is too small. So, in the end, it works well for the two of us on hectic mornings, but we still use our French press on the weekends.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Barry G NJ
Gender:Male
Verified Purchase:Yes
When our old coffee maker breaks we buy another one. The coffee tastes great and it is easy to use.
Written by a customer while visiting cuisinart.com