Customer reviews from cuisinart.com
Cuisinart - 5-Cup Coffeemaker w SS Carafe - Black
Average customer rating
4.5
(306 Reviews)
Rating breakdown 306 reviews
5 Stars
209
4 Stars
61
3 Stars
22
2 Stars
10
1 Star
4
92%of customers recommend this product.
(
195 out of
212)
Customer Reviews for Cuisinart - 5-Cup Coffeemaker w SS Carafe - Black
Customer Rating
3
A bit disappointed.
on January 4, 2026
Posted by: Jeanne Bonnell
Gender:Female
Coffee brews nice and hot but that warming plate cutting off in 30 mins vs the normal 2 hrs is a deal breaker for me. It’s just me so drinking a hot cup of coffee fast so I can get to the other one is a no go.
I would recommend this to a friend!
Response from cuisinart.comBy Cuisinart, January 6, 2026
Thank you for taking the time to share your feedback. We’re sorry to hear the unit did not perform as expected and that your experience was disappointing. Your comments are appreciated and are shared with our team as we continue to improve our products and customer experience.
Written by a customer while visiting cuisinart.com
Customer Rating
2
5-Cup Coffee Maker with Stainless Steel Carafe
on January 3, 2026
Posted by: Zanne
Verified Purchase:Yes
The cheapest made Cuisinart coffee pot I have ever owned!
The water lit is not attached and easily falls into water tank. Lid to put coffee & filter in needs to be held by coffee machine to open.
My previous 4 cup Cuisinart was sturdy and designed well.
I will never buy another Cuisinart coffee maker!
The water lit is not attached and easily falls into water tank. Lid to put coffee & filter in needs to be held by coffee machine to open.
My previous 4 cup Cuisinart was sturdy and designed well.
I will never buy another Cuisinart coffee maker!
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 7, 2026
Thank you for sharing your feedback. We’re sorry to hear that your coffee maker did not meet your expectations. This product is covered by a limited warranty, and if you believe your unit is not working properly, our Consumer Service team at 1-800-726-0190 is available to provide assistance.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
I had the old model for years, you made all the changes that i would have recommended. I had the 4 cup and couldnt see the water, so i always over filled and the wster would be on the counter. The removeable water chamber i love,no mess. i like the permanent filter comes with, i normally brought one. The blinking light lets me know when it is done. I also really like the filter too. They kept all the features of the old style that i like.
Written by a customer while visiting cuisinart.com
Posted by: Sikisal
Gender:Male
Verified Purchase:Yes
Just moved into an apartment with a smaller kitchen. This coffee maker fits perfectly, it’s small but packs a punch! The stainless steel design is sure to fit in with any kitchen decor. The coffee comes out really hot too. Perfect for smaller places.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
5-Cup Coffee Maker with stainless steel Carafe
on December 21, 2025
Posted by: Michael Mitchell
Gender:Male
Verified Purchase:Yes
I'm very please with this coffee maker. The coffee tastes great and is very hot at completion of brewing, which is the way I like it. With a stainless steel carafe there is no worry about breakage.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Little Disappointed
Gender:Female
Verified Purchase:Yes
Purchased to replace the 4 cup. The coffee is hotter, but I am still trying to find the correct ratio of water to coffee to match the taste from the 4 cup machine. The lid to fill the water is not attached, and while I have not dropped it in the water tank yet, I would have preferred it to be attached. The carafe is thinner than the 4 cup-seems cheaper. Overall, I still prefer the 4 cup maker and I wish it was not discontinued. I was hoping to be "wowed" by the upgrade-not the case.
Written by a customer while visiting cuisinart.com
Posted by: Donna chafin
Gender:Female
Verified Purchase:Yes
I’m so pleased with decision to replace my Mr Coffee coffee maker. Yes Mr Coffee was working but after reading reviews about the Cuisinart I wanted to see if the coffee really did taste better! IT DOES…coffee isn’t bitter or upsets my stomach. Perhaps because of filters? At any rate I’m very pleased with my purchase!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Harvest Moon
Gender:Male
Verified Purchase:Yes
The coffee maker is of good general construction. It has worked well for the few weeks that we have had it. It is perfect for about 2-3 regular cups of coffee.
It has a steel mesh coffee grounds holder or it uses # 2 size coffee filters. We use the paper coffee filters.
It is easy to clean and makes good coffee. Frankly, it makes much better coffee than any of the inexpensive glass carafe coffee makers we have had.
The only negative aspect for us is that we were looking for a thermos-type pot to keep the brewed coffee warm. This pot is just a thin metal and not a thermos.
It has a steel mesh coffee grounds holder or it uses # 2 size coffee filters. We use the paper coffee filters.
It is easy to clean and makes good coffee. Frankly, it makes much better coffee than any of the inexpensive glass carafe coffee makers we have had.
The only negative aspect for us is that we were looking for a thermos-type pot to keep the brewed coffee warm. This pot is just a thin metal and not a thermos.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com