Customer reviews from cuisinart.com
Cuisinart - 5-Cup Coffeemaker w SS Carafe - Black
Average customer rating
4.5
(306 Reviews)
Rating breakdown 306 reviews
5 Stars
209
4 Stars
61
3 Stars
22
2 Stars
10
1 Star
4
92%of customers recommend this product.
(
195 out of
212)
Customer Reviews for Cuisinart - 5-Cup Coffeemaker w SS Carafe - Black
Customer Rating
2
Leaks, Overflows, does not hold 5 cups.
on March 21, 2026
Posted by: Nick R
Gender:Male
When u fill the water to the full 5 cups, it overflows the carafe, and it leaks when u pour it at too steep of an angle. There is coffee all over my floor right now. Bought this with the understanding that cuisinart made good quality products. I would not recommend this machine unless you like staining your floor coffee color.
Response from cuisinart.comBy Cuisinart, March 23, 2026
Thank you for sharing your experience with us—we’re sorry to hear the machine overflowed when filled to the 5‑cup line and that the carafe leaks when poured at a steep angle. Overflowing can sometimes occur if the filter basket isn’t fully seated, if the grind is too fine, or if the lid isn’t closed securely, and our team can walk you through quick steps to ensure proper flow and prevent spills. We’d be happy to provide additional troubleshooting or explore support options to help resolve this, so please contact our Consumer Assistance Center at 1‑800‑726‑0190 and reference ticket number TICKET #8900570224. We appreciate you bringing this to our attention and the opportunity to help improve your experience.
Written by a customer while visiting cuisinart.com
Posted by: MGBKG
Verified Purchase:Yes
I like it. my only criticism is the plastic covers for the water and coffee pot take an effort to attach them unlike the larger units. But for 5 cups it is worth it and simple to use without any fancy add ons
Written by a customer while visiting cuisinart.com
Posted by: Tom DiRensselaer
Gender:Male
Verified Purchase:Yes
Nicely sized unit with very important auto-off feature after 30 minutes. I returned a Mr. Coffee unit for that very reason.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Be clear that the carafe is not insulated but simply stainless steel. That is perfect for me as I’m an expert at breaking glass carafes. I gave it four stars because it has too many “moving parts.” The removable tank is unnecessary and drips when removed and returned so I will only remove it occasionally for cleaning.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: rotsy63
Gender:Female
Verified Purchase:Yes
There are several great features in this model. First, the stainless steel carafe, then the removable water reservoir, and the cone-shaped filter design. The only thing it is missing is a timer. And this machine serves up very hot coffee, which is what I wanted and expected.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Nick NYC
Gender:Male
Verified Purchase:Yes
Excellent design and construction. Perfect for everyday use by a home with one or two coffee drinkers. I use size 4 coffee filters even though #2 is recommended. (I had a huge supply leftover from a prior coffee maker so I tried using one — and it works well.)
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Crankyfrank
Gender:Male
Verified Purchase:Yes
compact size
convenient removable reservoir
large spray head for thorough grounds wetting
convenient removable reservoir
large spray head for thorough grounds wetting
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: MacsMom
Gender:Female
Verified Purchase:Yes
Purchased this small coffee maker when we downsized from a 5th wheel to a smaller travel trailer. The carafe is not breakable and the unit fits in our storage. And Cuisinart makes good coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com