Customer reviews from cuisinart.com
Cuisinart - 5-Cup Coffeemaker w SS Carafe - Black
Average customer rating
4.5
(306 Reviews)
Rating breakdown 306 reviews
5 Stars
209
4 Stars
61
3 Stars
22
2 Stars
10
1 Star
4
92%of customers recommend this product.
(
195 out of
212)
Customer Reviews for Cuisinart - 5-Cup Coffeemaker w SS Carafe - Black
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Turns off too fast, carafe does not keep the coffee warm
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, April 27, 2026
Thank you for your feedback on the 5‑Cup Coffeemaker with Stainless Steel Carafe, and we understand your concerns about heat retention. Thermal carafe coffeemakers are designed to automatically turn off after brewing because they do not use a heating plate like traditional glass carafe models; instead, the double‑wall insulated stainless steel carafe is designed to keep coffee warm by retaining heat. For best temperature retention, we recommend pre‑warming the carafe with hot water before brewing, ensuring the lid is fully closed between pours, and minimizing how often the lid is opened. Thank you for your feedback, which helps us improve future models.
Written by a customer while visiting cuisinart.com
Posted by: Mea C
Gender:Female
Verified Purchase:Yes
2 pts: The coffee maker takes up minimal space but is still larger than it's predecessor (the beloved 4 cup maker...that they should bring back...because it was a better machine).
3 pts: This makes a good cup of coffee...as it should...because that is it's only job.
-1 pt: The lid of the water reservoir isn't shaped in a way to prevent it from falling into the reservoir...problematic if you already have water in the reservior and have to fish the lid out.
-1 pt: When you pull the carafe out of the maker, regardless of whether it's still in the process of making coffee or after it is done, coffee will drip onto the hot plate. The dripping comes from the center 'button' that touches the top of the carafe lid. This dripping is something the predecessor did not do.
Response from cuisinart.comBy Cuisinart, April 13, 2026
Thank you for sharing your detailed feedback on the 5‑Cup Coffeemaker with Stainless Steel Carafe. We’re glad you’re enjoying the coffee quality, and for the issues you mentioned, ensuring the water reservoir lid is fully seated before filling and briefly pausing before removing the carafe may help reduce dripping from the brew‑pause valve; our Consumer Assistance Center can also walk through additional troubleshooting. Please contact us at 1‑800‑726‑0190 and reference Ticket #8900605344so our team can assist further. Thank you—we appreciate you taking the time to share your experience, as your feedback helps us improve future models.
Written by a customer while visiting cuisinart.com
Customer Rating
5
Great cup of coffe
on April 7, 2026
Posted by: RK Smith
I wanted a compact coffee maker with a steel carafe for my RV . I really like the look of the coffee maker and it brews one of the best cups of coffee i've had at home. I've only had it for 2 weeks so I don't know anything about longevity yet but for someone looking for a compact coffee maker I would highly recommend it
Written by a customer while visiting cuisinart.com
Posted by: Animaluver
Gender:Female
Verified Purchase:Yes
CUTE Coffee Maker, nice stainless steel carafe…….but I agree with another Reviewer the coffee or water remains in pot and you cannot pour it all out. Also I wish it stayed hot for more than 30 minutes.
Written by a customer while visiting cuisinart.com
Customer Rating
5
Love it! Way cleaner than my old Mr Coffee 2 use!
on March 30, 2026
Posted by: Kidd#34
Gender:Male
Well my 20 yr old messy Mr Coffee 4 cup Coffee maker finally gave up.
This is about the same size and 100 times cleaner and easier to use!
Love the fact it'll shut off in 30 minutes vs my old one i would leave the kitchen light on as a reminder the Coffee was still on.
The removable water reservoir is awesome and absolutely love the filter tray and filter screen.
I always re-use the same filter until full. With the cone design you can actually empty and compost and reuse the cone filter which make the 100 filters last longer.
This is about the same size and 100 times cleaner and easier to use!
Love the fact it'll shut off in 30 minutes vs my old one i would leave the kitchen light on as a reminder the Coffee was still on.
The removable water reservoir is awesome and absolutely love the filter tray and filter screen.
I always re-use the same filter until full. With the cone design you can actually empty and compost and reuse the cone filter which make the 100 filters last longer.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Sunflowermom
Gender:Female
Verified Purchase:Yes
I love so many of the features of this coffee maker. The stainless steel carafe is so much safer for both the seniors and children in our home. No more guessing which filters to get with the mesh filter. Refilling the water chamber is a breeze.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Sandy Ruther
Gender:Female
Verified Purchase:Yes
Makes fantastic coffee, looks great on the counter, very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Colibri
Gender:Female
Verified Purchase:Yes
A perfect coffee maker for those who like great coffee and style in the kitchen!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com