This toaster was purchased to replace an Oster model that stopped working less than 6 months after purchase. So far it works really well - the various settings for bread, bagel, frozen, etc. are nice additions. The only thing I don't like is the size of the openings (which is a common problem with all single slice toaster models) - they need to be about 1 inch longer for odd size breads.
We really like that you can choose the item you are toasting to make sure it is how you like it. I like my bagels toasted on each side so I don't use the bagel feature but my husband does. I like that it cools down quickly so we can put it away faster.
I purchased this toaster to replace my Cuisinart which I had for many years after the it began to burn toast on even the lowest setting. This one is a lot more metal and although attractive with many settings, the lever to push down the bread is a bit difficult. Give it a strong push and wait for the click. Otherwise, it toasts nicely and evenly on all settings.