My Old 2 slice Cuisinart much better quality not so great
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 13, 2026
We're sorry to hear that the 2 Slice Custom Select Toaster did not meet your expectations compared to your previous Cuisinart toaster. We understand your concerns about the overall quality and appreciate your feedback, especially as a long-time Cuisinart customer. Thank you for sharing your experience—your feedback helps us identify opportunities to improve future products and enhance the overall consumer experience.
We got exactly what we expected. Bread is toasted perfectly every time it’s a good looking product all in stainless steel and I would recommend this product.
Great quality product. Many options and features. The variety of options and accuracy of the shading is a big factor and should be considered the new standard. Great shine and easy to clean.
Cuisinart has become a part of our kitchen appliances and utensils. The toaster is a great addition to our kitchen as it looks good and works the way a toaster should. Although difficult to describe everything about a toaster, we are happy with every function and would use nothing other than Cuisinart.
This toaster toasts bread perfectly. My toaster had some sort of black plastic body. This is metal except for the crumb catcher. Polishes up easily and looks great. I think it may be a healthier option than a plastic body.
Toaster not as sturdy as I thought it would be. Works fine so far but have only used it for frozen waffles and English muffins. Not happy with the way the cord wraps under the toaster to hide it when not in use. It’s very rigid (not flexible), so it’s hard to rewind after each use.
Our new Cuisinart, toaster can lightly toast bread to very dark toast. It’s easy to determine the setting for that. Also, it’s great for reheating things like pancakes or a piece of French toast. I also like the design.