very disappointed in this toaster. I bought the white one. Picked it because of the Cuisinart brand. Extremely uneven toasting! Part of the toast is burnt black while other parts are not toasted at all! Come on Cuisinart, this isn’t rocket science!
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 10, 2026
We're sorry to hear the Cuisinart 2 Slice Custom Select Toaster did not deliver the even toasting performance you expected. For more consistent results, we recommend verifying that the bread is centered in the slots, trying a lower browning setting, and running the toaster empty once if it is new, as performance can vary slightly during initial use. If the uneven toasting persists across different types of bread, please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8901114156 so we can assist further. Thank you for sharing your experience; your feedback is important to us and will be shared with our team as we continue to improve our products.
[This review was collected as part of a promotion.] Love my new toaster ! Cuisinart does it again ! Love how I can customize the setting for bagel, toast , etc . Perfect every time !
My Old 2 slice Cuisinart much better quality not so great
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 13, 2026
We're sorry to hear that the 2 Slice Custom Select Toaster did not meet your expectations compared to your previous Cuisinart toaster. We understand your concerns about the overall quality and appreciate your feedback, especially as a long-time Cuisinart customer. Thank you for sharing your experience—your feedback helps us identify opportunities to improve future products and enhance the overall consumer experience.
We got exactly what we expected. Bread is toasted perfectly every time it’s a good looking product all in stainless steel and I would recommend this product.
Great quality product. Many options and features. The variety of options and accuracy of the shading is a big factor and should be considered the new standard. Great shine and easy to clean.
Cuisinart has become a part of our kitchen appliances and utensils. The toaster is a great addition to our kitchen as it looks good and works the way a toaster should. Although difficult to describe everything about a toaster, we are happy with every function and would use nothing other than Cuisinart.
This toaster toasts bread perfectly. My toaster had some sort of black plastic body. This is metal except for the crumb catcher. Polishes up easily and looks great. I think it may be a healthier option than a plastic body.