Customer reviews from cuisinart.com
Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.5
(613 Reviews)
Rating breakdown 613 reviews
5 Stars
457
4 Stars
87
3 Stars
34
2 Stars
19
1 Star
16
91%of customers recommend this product.
(
419 out of
460)
Customer Reviews for Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Posted by: Justcruisin
Gender:Female
Verified Purchase:Yes
The best coffee maker we have owned. This is the third one purchased in past 15 years - for different homes. It gets used every morning and starts the day off perfectly. No need for pods or filters. You can make up to 12 cups without the waste of disposable pod cups.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Alligator
Gender:Female
Verified Purchase:Yes
I prefer the non-carafe style coffee maker and we had enjoyed our first one of this same model for about 4 years before it stopped working and I am glad to see that it is still available. Easy to use and quick to brew.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Coffee on Demand 12 Cup Programmable Coffee Maker
on April 10, 2026
Posted by: Dewy.B
Gender:Male
Verified Purchase:Yes
This coffee maker is the exact replacement for our previous Cuisinart coffee maker that lasted 10 YEARS!
Also, we never had to replace any parts...at all!
We were quite impressed with the performance and the speed to brew a pot. Total time to brew 7 minutes. The replacement brew in just over 6 minutes.
My only issue was me overfilling the tank which flows into the condensation drain then into the spill tray that can be easily drained when float rises to let you know it's full. (All this is totally my fault)
I highly recommend this coffee maker and with care and regular cleaning its nice knowing it should last a long time.
Also, we never had to replace any parts...at all!
We were quite impressed with the performance and the speed to brew a pot. Total time to brew 7 minutes. The replacement brew in just over 6 minutes.
My only issue was me overfilling the tank which flows into the condensation drain then into the spill tray that can be easily drained when float rises to let you know it's full. (All this is totally my fault)
I highly recommend this coffee maker and with care and regular cleaning its nice knowing it should last a long time.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Built to Last
on April 10, 2026
Posted by: Marq B.
Gender:Male
Excellent coffee maker for our family. We have gotten 11 yrs. from the first one, 13yrs. & counting from the second one. For a daily use coffee make, it awesome and expect nothing less of the next one.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Hollywood17
Gender:Male
Verified Purchase:Yes
Great coffee maker. This is my second maker in this model.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: G.Martin
Verified Purchase:Yes
It brews a good cup of coffee. On that I have no complaints. Otherwise I wouldn't be buying it for the 2nd time. We bought the first coffee pot in July 2022. It was still brewing until the end. Little things went wrong. It leaks from the pouring spout.Then the level of remaining coffee stopped registering. Next, a plastic piece of its inner working fell off in the hot coffee container. So we ordered a new one. The new one also leaks from the pour spout. That is why they are engineered with a catch basin underneath where you put your cup for filling. But, we didn't want a separate carafe, and are overall satisfied with the coffee pot. Not perfect, but worth the money.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
I have been using Cuisinart cookware for probably 20 years. I won't use anything else. I have found that this cookware does an excellent job with for my cooking. I love it!!!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Used over 8 years and still give it 5 stars
on March 17, 2026
Posted by: Josh1979
This coffee pot lasted me almost 8 years. I didn't use the filter basket I like buy the filters, of course that meant the filter could potentially fold and the coffee grinds would be in the bottom of the reservoir didn't happen enough to be an issue The coffee was and still is always super-hot.
I'm purchasing a new one, I thought after 8 years I would get one for cheaper. Wishful thinking. On the list of coffee makers, this one the best. I can make anywhere from 1-12 cups if I have guest over.
Few things occurred due to allowing guest in my home brew the coffee. Cracked water container -didn't stop the function.
Gasket is no longer any good, yet the spring is in perfect condition. The gasket that prevents the coffee from leaving the reservoir before you press the bottom. This causes coffee to slowly drip out and into the overflow basket.
The timer doesn't work, not sure when that happened, but I can set my coffee and water up the night before and wake up and press the button, not a deal breaker.
I'm purchasing a new one, I thought after 8 years I would get one for cheaper. Wishful thinking. On the list of coffee makers, this one the best. I can make anywhere from 1-12 cups if I have guest over.
Few things occurred due to allowing guest in my home brew the coffee. Cracked water container -didn't stop the function.
Gasket is no longer any good, yet the spring is in perfect condition. The gasket that prevents the coffee from leaving the reservoir before you press the bottom. This causes coffee to slowly drip out and into the overflow basket.
The timer doesn't work, not sure when that happened, but I can set my coffee and water up the night before and wake up and press the button, not a deal breaker.
Written by a customer while visiting cuisinart.com