Second one I’ve received that I had to return. First one leaked the first time I used it, the cord was stuck and wouldn’t pull out far enough to plug in on the second one. I have been using the Cuisinart Coffee on Demand models for over 20 years and really liked them. I will try one last time for a good one and give up on Cuisinart if I get another bad one.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 21, 2023
We are sorry to hear about your experience with your Cuisinart Coffee on Demand 12 Cup Programmable Coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. We would like to work with you to identify and resolve any potential issues. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience so that we can get more information to help solve the problem. If you email us, please use the subject line ‘Cuisinart Review’.
Love that the unit doesn't take up too much counter space, and also loving that its carafe free! Brewing is quick & easy. Not sure the gauge is accurate that tells how much coffee is left in the reservoir, but not a big deal. Cleaning is easy.
I liked my first one so much when I bought it about ten years ago that I bought another when the first one was getting old. What I like best is there is no caraffe that sits on a hot plate and burns the coffee and can break and then have to be replaced.
We had a Hamilton Beech coffeemaker and it broke after only a few months. This unit seems to be of much better quality. The dispensing mechanism is far superior. We’ve had every kind of coffeemaker in the past and this type with the reservoir that holds several cups of brewed coffee is the best for us as I am an early riser while my wife sleeps later. Having hot coffee throughout the morning is perfect! Did I say “hot”?!, the coffee is hot from the first cup to the last. All in all, we are very pleased with our Cuisinart coffeemaker.
This is my second On Demand (my first one lasted 12 years). I wouldn't even entertain the thought of purchasing another brand because this product offers everything one would want in a coffeemaker. The addition of a light underneath the cup area is sweet ... helps to see how much coffee is going into the cup. The detachable clear water reservoir is a new feature (easier to add water without getting water all over the unit).