Customer reviews from cuisinart.com
Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.5 out of 5
4.5
(595 Reviews)
Open Ratings Snapshot
Rating breakdown 595 reviews
5 Stars
444
4 Stars
84
3 Stars
32
2 Stars
19
1 Star
16
91%of customers recommend this product. 
(
407 out of 446
)
Best Buy Privacy Policy
Customer Reviews for Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Customer Rating
5 out of 5
5
Love it
on September 18, 2023
Posted by: Pennic
Verified Purchase:Yes
We love this coffee pot. Easy to use. Bought for our camper
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Is Cuisinart’s quality slipping?
on September 14, 2023
Posted by: MarkWD
from KS
Gender:Male
Verified Purchase:Yes
Second one I’ve received that I had to return. First one leaked the first time I used it, the cord was stuck and wouldn’t pull out far enough to plug in on the second one. I have been using the Cuisinart Coffee on Demand models for over 20 years and really liked them. I will try one last time for a good one and give up on Cuisinart if I get another bad one.
No, I would not recommend this to a friend.
Response from cuisinart.comBy CuisinartSeptember 21, 2023
We are sorry to hear about your experience with your Cuisinart Coffee on Demand 12 Cup Programmable Coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. We would like to work with you to identify and resolve any potential issues. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience so that we can get more information to help solve the problem. If you email us, please use the subject line ‘Cuisinart Review’.
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Great coffee maker
on September 9, 2023
Posted by: Shakeyrabbit
from Missouri
Gender:Male
Verified Purchase:Yes
They are good coffee makers. I had one just like it
I purchased about 10 years ago. It developed a water leak so I bought the new one.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4 out of 5
4
No more carafes to break!
on September 6, 2023
Posted by: Coffeesips
from NY
Gender:Female
Verified Purchase:Yes
Love that the unit doesn't take up too much counter space, and also loving that its carafe free! Brewing is quick & easy. Not sure the gauge is accurate that tells how much coffee is left in the reservoir, but not a big deal. Cleaning is easy.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Yay no carafe!
on September 4, 2023
Posted by: Corky15
from Long Island, NY
Gender:Male
Verified Purchase:Yes
I liked my first one so much when I bought it about ten years ago that I bought another when the first one was getting old. What I like best is there is no caraffe that sits on a hot plate and burns the coffee and can break and then have to be replaced.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Love it!
on August 27, 2023
Posted by: LisaMa
from NJ
Gender:Female
Verified Purchase:Yes
Best Coffeemaker EVER. Never have to clean a carafe and coffee never burns!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Superior Cuisinart Quality
on August 25, 2023
Posted by: superCharles
from Shreveport, LA; The Sportsman’s Paradise
Gender:Male
Verified Purchase:Yes
We had a Hamilton Beech coffeemaker and it broke after only a few months. This unit seems to be of much better quality. The dispensing mechanism is far superior. We’ve had every kind of coffeemaker in the past and this type with the reservoir that holds several cups of brewed coffee is the best for us as I am an early riser while my wife sleeps later. Having hot coffee throughout the morning is perfect! Did I say “hot”?!, the coffee is hot from the first cup to the last. All in all, we are very pleased with our Cuisinart coffeemaker.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
This is a WIN WIN for Cuisinart!
on August 25, 2023
Posted by: Sandra M.
from Saint Petersburg, Florida
Gender:Female
Verified Purchase:Yes
This is my second On Demand (my first one lasted 12 years). I wouldn't even entertain the thought of purchasing another brand because this product offers everything one would want in a coffeemaker. The addition of a light underneath the cup area is sweet ... helps to see how much coffee is going into the cup. The detachable clear water reservoir is a new feature (easier to add water without getting water all over the unit).
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
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