Customer reviews from cuisinart.com
Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.5
(595 Reviews)
Rating breakdown 595 reviews
5 Stars
444
4 Stars
84
3 Stars
32
2 Stars
19
1 Star
16
91%of customers recommend this product.
(
407 out of
446)
Customer Reviews for Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Customer Rating
5
Nice Features & a little different from the rest!
on May 13, 2026
Posted by: L&M4ever
Gender:Male
Verified Purchase:Yes
Very easy to use and conveniently managed. We appreciate the built-in coffee reservoir and the push down dispenser.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2
on April 29, 2026
Posted by: sjel
Havent even had it a year and it keeps dripping coffee after filling the cup. it makes a big mess
Response from cuisinart.comBy Cuisinart, April 30, 2026
We’re sorry to hear about the ongoing dripping with your Coffee on Demand 12‑Cup Programmable Coffee Maker, and we understand how frustrating frequent messes can be. In some cases, lingering drips can be reduced by ensuring the brewing cycle is fully completed, cleaning the spout and valve area of coffee residue, and avoiding overfilling beyond the max line. Our Consumer Assistance Center can help troubleshoot this further and review options—please contact 1‑800‑726‑0190 and reference Ticket #8900635478. Thank you for sharing your feedback, as it helps us improve functionality and future models.
Written by a customer while visiting cuisinart.com
Posted by: Carrerista
Gender:Male
Verified Purchase:Yes
Love how this brews coffee. Still can’t figure out how to use the 1-4 cup feature. Because when I press it, it still uses all the water in reservoir. I thought it calculated it automatically.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: LSFer
Gender:Female
Verified Purchase:Yes
I ay happy with the 12 cup programmable coffee maker. the convience of programmable feature and delayed shut off is great. Coffee stays hot until you dispense.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Love not having glass pot
on April 14, 2026
Posted by: Diane mcFarlane
Gender:Female
Love the coffee maker x looking for my 3rd one. Clock stopped working
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Great features
on April 12, 2026
Posted by: Nana8
Gender:Female
Have had one for years and need another one for our camper👌🏻👍🏻It is the best ever
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Justcruisin
Gender:Female
Verified Purchase:Yes
The best coffee maker we have owned. This is the third one purchased in past 15 years - for different homes. It gets used every morning and starts the day off perfectly. No need for pods or filters. You can make up to 12 cups without the waste of disposable pod cups.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Alligator
Gender:Female
Verified Purchase:Yes
I prefer the non-carafe style coffee maker and we had enjoyed our first one of this same model for about 4 years before it stopped working and I am glad to see that it is still available. Easy to use and quick to brew.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com