Customer reviews from cuisinart.com
Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.5
(597 Reviews)
Rating breakdown 597 reviews
5 Stars
446
4 Stars
84
3 Stars
32
2 Stars
19
1 Star
16
91%of customers recommend this product.
(
409 out of
448)
Customer Reviews for Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Customer Rating
5
Long live this 12 cup Cuisinart coffee maker!
on October 26, 2024
Posted by: Bob & Penny in PA
from Pennsylvania
Gender:Male
Verified Purchase:Yes
This is our 3rd one. We love this Cuisinart coffee maker! Consistent excellent coffee that stays fresh all day in the internal carafe. We use ours every day and this model has lasted for years.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Mr. Great Coffee
from Colorado
Gender:Male
Verified Purchase:Yes
This coffee maker is so convenient. The built-in pot will never look dirty.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
from Cheyenne, WY
Gender:Male
Verified Purchase:Yes
I’m very pleased with this coffee maker. In addition to making a really good cup of coffee, it has some really nice features, such as the quantity of coffee remaining Indicator, and the fill light behind the dispenser bar. It is fairly large so one needs enough availed counter space to accommodate it. I prefer not having a carafe, but some might see this as a drawback,
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
from Santa Fe, NM
Gender:Female
Verified Purchase:Yes
The only coffee maker ive used since it came out. Ive try many others but this one is a keeper.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Cherikal
from Reno Nevada
Gender:Female
Verified Purchase:Yes
This the third coffeemaker like this we have had. The first 2 lasted years, this one, about 2 weeks. A spring popped out and that was it. Dont make them like they use to.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, October 21, 2024
Hello-
We are so sorry to hear you're not satisfied with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900104726. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear you're not satisfied with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900104726. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
1
Leaked, possible issue with the Despense button
on October 17, 2024
Posted by: Michael7
from Fort Mill. SC
Gender:Male
Verified Purchase:Yes
Exactly what I was looking for but leaked. A piece of plastic was in my coffee one morning. From what I can see, looks like it came from the button mechanism but can't be sure. As the coffee brews it starts dripping out coffee without the button being pushed so always have to have a cup underneath it so had to switch back to an older coffee maker. Is there a known defect with this leaking?
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, October 21, 2024
Hello-
We are so sorry to hear about your coffee maker leaking. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900104635. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about your coffee maker leaking. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900104635. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: 1customerConsumer1
Verified Purchase:Yes
I have been enjoying this same coffee maker for years. Bought the same machine so I may enjoy many more years of great coffee making.
Written by a customer while visiting cuisinart.com
Posted by: Everything coffee
from AZ
Gender:Female
Verified Purchase:Yes
This is a beautiful coffee maker to look at, as well as experience every morning! I love that it lights up when dispensing coffee. Also I like the ease of programming it to brew just before I wake up in the morning. It's easy to keep clean and the coffee tastes great because of the permanent filter that comes with it, and I use a paper filter too. There is also another filter on the bottom of the water well, so the coffee taste is second to none!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com