Customer reviews from cuisinart.com
Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.5
(613 Reviews)
Rating breakdown 613 reviews
5 Stars
457
4 Stars
87
3 Stars
34
2 Stars
19
1 Star
16
91%of customers recommend this product.
(
419 out of
460)
Customer Reviews for Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Posted by: Uncle Webby
Verified Purchase:Yes
This my third coffee maker of this model. They have gotten progressively cheaper, with lighter materials not to mention a much increased price. It seems to perform OK but it’s too early to tell how long this one might last.
Written by a customer while visiting cuisinart.com
Customer Rating
3
Weak Coffee
on June 18, 2025
Posted by: CLHIN
Gender:Female
I have been trying to brew strong coffee. I have bought dark coffee, used fine ground coffee, used two scoops and finally used the 1-4 button. I come close to rich coffee by using two scoops of dark coffee. This is going to be an expensive endeavor.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Ann!
Verified Purchase:Yes
I have had several Coffee on Demand every since they first came out. This is the only coffeemaker that I will by. Hopefully they will never discontinue it.
Written by a customer while visiting cuisinart.com
Posted by: Isaacike
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this coffee maker and all the features.Coffee ready in the morning is great.
Written by a customer while visiting cuisinart.com
Posted by: Idontcare
from St paul, mn
Gender:Male
Verified Purchase:Yes
The quality is second to none. Started with a competitors brand but after replacing that brand 3 times I bought this unit. Perfect in all features and ease of making great coffee. Highly recommend this coffee station.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Dinsk
from Waukesha, Wisconsin
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love it! Love it! Love it! It is actually my third coffee maker, all the same one. It has been many years with each one and it still beats out others I was looking to purchase. Best features are the removable water container, as my sink is behind where I make my coffee, the enclosed thermo container keeps the coffee hot for hours without tasting cooked and the "one cup at a time" dispenser is perfect.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Apmfor
from Richmond, KY
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] We had this product before and loved it. We decided to go with a dual machine to brew a pot and single serve, “pod” style option. (It was not a cuisinart brand.). We hated it and have now gone back to our favorite. Easy operation, many features and keeps the coffee so HOT for at least 3 hours (that’s how long we have the delay turn off set). We will always have this coffee station in our home!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: MMAA
from Mn
Gender:Male
Verified Purchase:Yes
Replaced defective unit under warranty. 2 weeks with the new unit the clean light came on. Ran the clean cycle twice and the clean light came back on the next day.
Love the on demand feature but this product is plagued with defects.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 1, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900315806. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900315806. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com