Customer reviews from cuisinart.com
Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.5
(595 Reviews)
Rating breakdown 595 reviews
5 Stars
444
4 Stars
84
3 Stars
32
2 Stars
19
1 Star
16
91%of customers recommend this product.
(
407 out of
446)
Customer Reviews for Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Posted by: Wilson8830
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my forth Coffee in Demand 12 cup programmable coffee maker
Written by a customer while visiting cuisinart.com
Posted by: Osoprimero
from Boerne TX
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love this coffee maker. The reservoir keeps the coffee hot (stable temp) and is relatively easy to keep clean. It makes a full 12 cups in less than 10 minutes with a cup at our fingertips within 2 minutes or less. The light at the dispenser is a really nice touch.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Mark B Men Fls WI
from Men Fls, WI
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Early stage of ownership however, very impressed and satisfied with this coffee maker. Love a couple newer features (to us that is) - lighted serving area, the water filter, ease of changing the filter, intuitive controls, and most important as it sits under our brand new kitchen cabinets, lack of any steam or moisture above the brewing time.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Kevin34543
from CA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Ihave had this coffee maker for 3 weeks now. I read lots of the reviews. The coffee tastes better than my old coffee pot style. Coffee stays fresh and hot without burning. It is plenty hot too. Quality is fine. Easy to clean.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: kme525
from Little Rock, AR
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this replace our worn out model. We use this every single day and over the last 15 years I have only purchased this exact model. We love every about it. The look, the ease to use, easy to clean, the portions we can brew fresh coffee. Love it so much that this is our third repeat purchase.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Shel53
from Urbana, IL
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is our 3rd Cuisinart Coffee on Demand 12 Cup Programmable Coffeemaker. That says it all. We truly like it!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2
Quality has declined!
on May 23, 2025
Posted by: KED2003
Gender:Female
I have had this model for years. The most recent one (purchased in November) was nothing but problems. The machine would brew even set on auto brew for the morning. Every few pots it wanted to be cleaned. Then it wasn't brewing the full pot. It would have to be turned off & back on as many as 3 times to get the entire pot brewed. I called as it was still under warranty. I thought great it's replaced. The replacement is 1 WEEK OLD and the auto brew feature just brewed the pot (7 p.m. currently) that was set for 4:45 a.m.). Completely fed up that quality seems to have taken a severe nose dive. Disappointed is an understatement after having had several of this model in the last 8-10 years.
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, July 7, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319713. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319713. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Beth AH
from Virginia
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this coffee maker! No carafe to worry about breaking!! Simply put your cup under and push the bar down to fill. Easy as that! It’s beautiful and looks amazing in my kitchen. Thank you Cusiniart for such an outstanding product!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com