Customer reviews from cuisinart.com
Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.5
(613 Reviews)
Rating breakdown 613 reviews
5 Stars
457
4 Stars
87
3 Stars
34
2 Stars
19
1 Star
16
91%of customers recommend this product.
(
419 out of
460)
Customer Reviews for Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Posted by: SuzieG
Gender:Female
Verified Purchase:Yes
This is a repeat purchase. It's our favorite coffee maker and I have also purchased them as gifts since several guests have remarked on how great it is.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Writing review
Verified Purchase:Yes
Took time to write a review, opted out of the sweepsteaks and then submitted my 6 word review only to find out it was “too short”.
Response from cuisinart.comBy Cuisinart, September 2, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart.
Written by a customer while visiting cuisinart.com
Posted by: Rita Jarcop
Verified Purchase:Yes
This is the best reservoir coffee makers for getting and keeping coffee piping hot for 4 hours without burning it.
I love the lighted push bar dispenser.
It would absolutely have rated it 5 stars but for the evaporating on the lid that causes the water to drip back outside the coffee filter area. I put a folded up paper towel to catch it but it's a pain. Otherwise I'd given it 5 stars, it makes a great cup of coffee.
I love the lighted push bar dispenser.
It would absolutely have rated it 5 stars but for the evaporating on the lid that causes the water to drip back outside the coffee filter area. I put a folded up paper towel to catch it but it's a pain. Otherwise I'd given it 5 stars, it makes a great cup of coffee.
Written by a customer while visiting cuisinart.com
Customer Rating
3
Not happy customer
on August 30, 2025
Posted by: Countryroad
Gender:Female
It does not stay hot except an hour. I spent too much!!
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Mimi H
Gender:Female
Verified Purchase:Yes
We love that there is no pot to worry about. It fits all of our cups, mugs and travel cups. It's also great that it is programable and has a timed shut off. This is the 2nd one we have owned. We don't give it a day's rest. Some days we make 2 pots. Highly recconend
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Coffee on Demand 12 Cup Programmable Coffee Maker
on August 27, 2025
Posted by: Darryl P.
Gender:Male
Verified Purchase:Yes
This is the 2nd exact coffee pot that we purchase because of the quality and brewing experience.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Excellent unit that has all the features we want.
on August 26, 2025
Posted by: Randtor
Gender:Male
We've had this coffee maker for over 8 years. It developed the dreaded bottom leak so I took it apart, replaced the red tube (there is a good YouTube video on how to do this) and.... no luck. It wasn't the silicon tube; the actual metal that the water runs in to the heating element had developed a split and the water leak was from that split. BUT - this unit doesn't owe us anything, it has been great for the past 8 years! I am ordering another one because it has been the best!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: LCOhler
Gender:Female
Verified Purchase:Yes
I love this pot. It is easy to use. I love the features. There is a full/empty gauge. It is the best. No more opening the top to see how much coffee there is. The clear side showing the water is so great too. Really the best pot I've ever owned!!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com