Customer reviews from cuisinart.com
Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.5
(613 Reviews)
Rating breakdown 613 reviews
5 Stars
457
4 Stars
87
3 Stars
34
2 Stars
19
1 Star
16
91%of customers recommend this product.
(
419 out of
460)
Customer Reviews for Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Posted by: BZeller
Gender:Female
Verified Purchase:Yes
We love all the features available on this Cuisinart coffeemaker. Easy to keep clean and easy to fill and set time and program capabilities. We hope they never discontinue this model.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3
Clean light issue
on October 26, 2025
Posted by: FrustratedTrish
Gender:Female
This is second one we have owned and no matter how many times I clean it the clean light will not go off.
Written by a customer while visiting cuisinart.com
Customer Rating
3
Disappointed
on October 21, 2025
Posted by: Rob57
Gender:Female
I love this coffee maker . I had the same one for years. The problem is the coffee now runs all over the counter. It doesn’t stop running after you fill your cup.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Unhappy friend
Gender:Female
Verified Purchase:Yes
Had to return it, functions didnt work properly 😡 This is my fourth one over many years and I never had a problem before.
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, October 22, 2025
Hello-
Thank you for taking the time to share your review with us about your Cuisinart coffee maker. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Thank you for taking the time to share your review with us about your Cuisinart coffee maker. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Customer Rating
5
Longest lasting coffeemaker in my kitchen
on October 12, 2025
Posted by: AnneRad
I own this machine for about 10 years now, and it still works perfectly without any issues. There was one reviewer who claimed the gauge gets clogged and makes the machine leak, that is not true. I clean the coffee reservoir on the regular basis with vinegar and baking soda, rinse it very thoroughly and brush that little opening from both ends with a toothbrush. I have given up buying the little water filter packs and now use filtered water instead. There is one minor little thing: I wish the program buttons to set hours and minutes would be a little easier to respond, but maybe that has changed with newer releases since I purchased this machine. If mine ever stops working, I would buy the same model in a heartbeat.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Great coffee maker. Easy to use and pour by the cup.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Cuisinart Programmable 12 Cup Coffee Maker
on September 30, 2025
Posted by: OhioBuckeye
Verified Purchase:Yes
This was my third [3rd] purchase of a 12 Cup Programmable Coffee Maker.
Very satisfied with the product from the past to the present.
Very satisfied with the product from the past to the present.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: FrankieG
Gender:Male
Verified Purchase:Yes
Had one for years and when we needed to replace, this is the only coffee maker we would consider. Always hot!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com