Customer reviews from cuisinart.com
Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.5
(613 Reviews)
Rating breakdown 613 reviews
5 Stars
457
4 Stars
87
3 Stars
34
2 Stars
19
1 Star
16
91%of customers recommend this product.
(
419 out of
460)
Customer Reviews for Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Customer Rating
5
Love it...wish reservoir wasn't plastic.
on November 26, 2025
Posted by: Donna724
Gender:Female
I've had this for years and it works great. I read some reviews that said it leaks but I've found that when this happens it's because grinds get caught in the out-valve of the reservior container. A simple rinse with water and inserting my finger into the valve fixes the problem every time!
My only wish...that the reservoir wasn't plastic. I'm trying to eliminate plastics wherever I can, especially if heated, but the other features of this product meet my family's needs perfectly, so I've been hesitant to swap it for another with a carafe.
Cuisinart...if you read this, perhaps consider changing the reservoir to stainless.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
This coffee maker holds the coffee in a reservoir inside the coffeemaker with a heating element. It always stays hot. This is my second purchase of this same coffeemaker. The first one lasted 6 years. It's a little pricier than others, wish it would have lasted longer, but not much lasts long anymore anyway. Good to see that the power cord has been made longer. Otherwise an attractive, easy to use product.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
does not clean
on November 11, 2025
Posted by: joe delacerda
Gender:Male
Ibought this
Cuisinart Coffee Maker, 12 Cup Programmable Drip, DCC-3000P1, BlackCuisinart Coffee Maker, 12 Cup Programmable Drip, DCC-3000P1, Black in june , and I have to clean every 2 week, it is frustrating, and after I clean red lights keep flashing how can I get a replacement , or do I need to throw in the Trash!!
Cuisinart Coffee Maker, 12 Cup Programmable Drip, DCC-3000P1, BlackCuisinart Coffee Maker, 12 Cup Programmable Drip, DCC-3000P1, Black in june , and I have to clean every 2 week, it is frustrating, and after I clean red lights keep flashing how can I get a replacement , or do I need to throw in the Trash!!
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, November 12, 2025
We’re sorry to hear about the frustration you’re experiencing with your Cuisinart® 12-Cup Programmable Coffee Maker (DCC-3000P1). If the red cleaning lights continue to flash after regular cleaning, please ensure you are following the descaling instructions in the manual carefully, as mineral buildup can sometimes trigger the indicator. If the issue persists, our Consumer Service Team is happy to assist with troubleshooting or replacement options. You can reach them at 1-800-726-0190.
Written by a customer while visiting cuisinart.com
Customer Rating
5
Internal Storage Coffee Pot
on November 7, 2025
Posted by: Anonymous
Gender:Female
Just ordered my 4th one of these. Ordered last two in 2017. They tend to leak when you need a new one but they last over 3 years!! I love the lever, the fast brewing, and never a glass pot to wash or break!! Do not discontinue these!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Amazing!!
on November 5, 2025
Posted by: AmandaH5
Gender:Female
Ours has been going strong for over 8 years! It’s great when family is running on different schedules, everyone still gets a hot cup of coffee!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Laurie JB
Verified Purchase:Yes
This my second one of these coffee makers. The 1st one lasted 10 years. And it still works! I love this coffee maker because of the great coffee and also you push a lever to pour so you don’t ever break a glass pot.
Written by a customer while visiting cuisinart.com
Posted by: MadisonRick
Gender:Male
Verified Purchase:Yes
This is our 6th Cuisinart Coffee On Demenda that we’ve purchased and had in our family - parents home, sister’s homes, our homes, and one sadly wore out that we just replaced. They have given us excellent service over the years with a convenient and clutter free way of grabbing extra cups of coffee. No extra pots to have to pull out, use and clean. The interior pot is easy to rinse and clean as well. For the simplicity, quality coffee and clean counter look this has it all.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Grandma Sandie
Gender:Female
Verified Purchase:Yes
I have VERY much enjoyed my very reliable Cusinart for more than 12 years and only recently have replaced it with another SAME model. My 2 sons AND my brother also have the same Cusinart coffee maker….. a family of four satisfied Cusinart owners!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com