Customer reviews from cuisinart.com
Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.5
(595 Reviews)
Rating breakdown 595 reviews
5 Stars
444
4 Stars
84
3 Stars
32
2 Stars
19
1 Star
16
91%of customers recommend this product.
(
407 out of
446)
Customer Reviews for Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Customer Rating
3
Disappointed
on October 21, 2025
Posted by: Rob57
Gender:Female
I love this coffee maker . I had the same one for years. The problem is the coffee now runs all over the counter. It doesn’t stop running after you fill your cup.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Unhappy friend
Gender:Female
Verified Purchase:Yes
Had to return it, functions didnt work properly 😡 This is my fourth one over many years and I never had a problem before.
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, October 22, 2025
Hello-
Thank you for taking the time to share your review with us about your Cuisinart coffee maker. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Thank you for taking the time to share your review with us about your Cuisinart coffee maker. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Customer Rating
5
Longest lasting coffeemaker in my kitchen
on October 12, 2025
Posted by: AnneRad
I own this machine for about 10 years now, and it still works perfectly without any issues. There was one reviewer who claimed the gauge gets clogged and makes the machine leak, that is not true. I clean the coffee reservoir on the regular basis with vinegar and baking soda, rinse it very thoroughly and brush that little opening from both ends with a toothbrush. I have given up buying the little water filter packs and now use filtered water instead. There is one minor little thing: I wish the program buttons to set hours and minutes would be a little easier to respond, but maybe that has changed with newer releases since I purchased this machine. If mine ever stops working, I would buy the same model in a heartbeat.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Great coffee maker. Easy to use and pour by the cup.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Cuisinart Programmable 12 Cup Coffee Maker
on September 30, 2025
Posted by: OhioBuckeye
Verified Purchase:Yes
This was my third [3rd] purchase of a 12 Cup Programmable Coffee Maker.
Very satisfied with the product from the past to the present.
Very satisfied with the product from the past to the present.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: FrankieG
Gender:Male
Verified Purchase:Yes
Had one for years and when we needed to replace, this is the only coffee maker we would consider. Always hot!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
I would give it a 0.
on September 27, 2025
Posted by: SusieAnn
I have no idea why I brought another one of these coffeemakers. I have brought a lot of them through the years. I just got another one and it leaks all over the counter just like all the others did.
Response from cuisinart.comBy Cuisinart, September 29, 2025
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900382179. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
4
One problem
on September 25, 2025
Posted by: 1016
Gender:Female
I have enjoyed this coffee maker for the past several months. I appreciate the ability to rinse the coffee reservoir. Recently the coffee dispenser drips. I have followed the suggestion to push on the dispenser button while rinsing the reservoir, but it continues to drip. I would hope one pot a day would not wear out the reservoir this quickly.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com