Customer reviews from cuisinart.com
Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Average customer rating
4.5
(595 Reviews)
Rating breakdown 595 reviews
5 Stars
444
4 Stars
84
3 Stars
32
2 Stars
19
1 Star
16
91%of customers recommend this product.
(
407 out of
446)
Customer Reviews for Cuisinart - 12-Cup Coffee Maker - Black/Stainless Steel
Posted by: Texican
Gender:Male
Verified Purchase:Yes
Let me start by saying, I am not a coffee fanatic. I like my coffee hot, black and reasonably strong. This coffee maker does the job well and I like the carafe is heat controlled so that you never have to worry about the last cup being burned, like most other coffee makers. Also, there are no little pods to worry about disposing of.
My only complaint is the valve seems to degrade slowly. Our last one lasted a little over 3 1/2 years. One morning I awakened to a cup of java, and a counter full of Folger's Finest. But I like the unit enough to spring for a new one.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Great coffee maker
on January 10, 2026
Posted by: Rich 2026
My wife and I bought this coffee makers about 14 years ago and we love it and I hope Cuisinart never gets rid of it coffee makers # is DCC-3000NAS.
Written by a customer while visiting cuisinart.com
Posted by: Kiki’s dad
Gender:Male
Verified Purchase:Yes
I purchased this coffee maker because it eliminated the carafe. For years, I’ve only used coffee makers with insulated carafes to avoid burnt tasting coffee. I think that the coffee taste burnt when the carafe sets on a hot plate for several hours. This coffee maker uses a hot plate in a reservoir to keep the coffee hot for hours. I have not tasted burnt coffee with this coffee maker. Be sure to clean the reservoir daily to insure good tasting coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: GramyDD
Gender:Female
Verified Purchase:Yes
First used this coffee pot at resort we stayed at. Ordered one online to be at home when we returned. Love it. No carafe to worry about. Coffee stays hot as warmer plate is in the coffee container. Doesn’t get old tasting. Also love the fact light comes on when you dispense coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Adara G
Gender:Female
Verified Purchase:Yes
I purchased this product after realizing my regular coffee pot did not make as great of coffee as my family members Cuisinart. The difference in temperature is profound and my coffee comes out perfect every time! The machine is easy to use and there's no pot to worry about. I will be recommending this to all my friends and family.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
No carafe to break! Easy
on January 3, 2026
Posted by: S2ZQ
Gender:Female
Love this coffeemaker. I have had this for 5 years. Still going strong. No worries about a glass carafe breaking! Easy to clean. I’ve only used filtered water and have no build up. Only concern is it cannot handle more than 1/2 cup coffee grinds. It will overflow and grind get in the coffee. I normally only make 8 cups a day. I don’t have that issue. I will replace when it breaks.
Written by a customer while visiting cuisinart.com
Posted by: JMM01
Gender:Male
Verified Purchase:Yes
The neatness of the self contained system and pour as needed is a key factor in determining whether it was viable for us..
I would recommend this to a friend!
Response from cuisinart.comBy Cuisinart, December 30, 2025
We appreciate you taking the time to share your thoughts with us. Customer feedback is extremely important, and all input is carefully reviewed and shared with our product team to help guide future design improvements. Hearing directly from our customers helps us continue to enhance the quality, performance, and overall experience of our products.
Written by a customer while visiting cuisinart.com
Posted by: Roser
Gender:Female
Verified Purchase:Yes
I love that this coffee maker holds 12 cups of coffee, has a sleek design, and Keurig vibe without having to use the k-cups!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com