Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 256GB S921U Unlocked - Sapphire Blue
Average customer rating
3.7 out of 5
3.7
(63 Reviews)
Open Ratings Snapshot
Rating breakdown 63 reviews
5 Stars
28
4 Stars
10
3 Stars
10
2 Stars
6
1 Star
9
71%of customers recommend this product. 
(
25 out of 35
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 256GB S921U Unlocked - Sapphire Blue
Customer Rating
5 out of 5
5
Great phone
on August 12, 2024
Posted by: Mare
from New york
Expertise:Intermediate
Verified Purchase:Yes
Phone arrived quick, packed very well. Works great. No problems with tranaction.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Tiny but mighty
on August 14, 2024
Posted by: Bijou
from Knoxville, TN
Expertise:Intermediate
Verified Purchase:Yes
This classic S series phone is just what I needed for my needs and it can fit in my pockets just fine. It is lightweight and perfect for small hands. Its performance is great and takes HQ pictures. I just wish they had a more variety of colors available.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone but Gear Fit 1 does not work
on August 29, 2024
Posted by: CMR6
Expertise:Intermediate
Verified Purchase:Yes
I love my S24. Finally, a phone as small as my S10e. It cannot connect with my Gear Fit 1 watch. I knew thus would happen, which is the reason that I did not upgrade my phone for a decade. Why buy another smartwatch and the same thing happen? So now I wear my it, and let others know about my new Samsung dumb watch. Please Samsung fix the software. It connects for a few seconds before it crashes.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Let see for 5 years if it will be running
on September 20, 2024
Posted by: Abba
Verified Purchase:Yes
Still Running..we'll see for the next 5 years it's the performance will be the same
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Bad idea to put emojis on camera
on September 22, 2024
Posted by: Carole
st bought the Samsung Galaxy S24 after gtrading i n my old Galaxy 10. I would like to know whose bright idea it was to place emojis on the camera. Hard to figure out how to use camera without them.
Response from Samsung USBy R&R TeamSeptember 23, 2024
Thank you for contacting us, Carole. We aim to ensure that our customers have the best possible experience with our products and services. We noticed that you contacted us to share your feedback on the Galaxy S24. Capturing high-quality, professional photos with the Galaxy S24 series is simple when you utilize the advanced camera features and apply some basic photography principles. Once you are familiar with the Galaxy S24’s camera settings and modes, you can enhance your photography using features like Pro Mode and Camera AI. With options such as Spot Colour, Object Eraser, Portrait mode, and more, the Samsung Galaxy S24 series provides everything you need to edit your images professionally. Furthermore, with the new Camera AI and Photo Assist, your photos are bound to look even more impressive. We would like to gather more information about the issues you are experiencing with your camera. Please contact us at Samsung Support so that we can provide further assistance. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Everything
on October 10, 2024
Posted by: Nunz
from Florida
Expertise:Intermediate
Great phone... S24... Started with a S4.. To S8.. Now S24.. 👍 👍 👍
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24 unlocked
on October 21, 2024
Posted by: Tony
from Long Island NY
Expertise:Expert
Verified Purchase:Yes
Phone it’s great and as always for last 20 years a great experience with Samsung
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lost phone and have insurance when I bought phone
on October 22, 2024
Posted by: Jeff
I bought Galaxy s24 several months ago. I left my phone on my tailgate and lost it somewhere on I75 south somewhere, that's what life 360 said
Written by a customer while visiting Samsung US
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