Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,372 Reviews)
Rating breakdown 18,372 reviews
5 Stars
16,043
4 Stars
1,848
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product.
(
104 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
4
Awesome features
on November 7, 2026
Posted by: ZaviBavi
[This review was collected as part of a promotion.] I chose this device cause I wanted to upgrade my s23 ultra, I think the phone is really great, but I do miss air controls with the s pen. I think if the phone kept the s pen similar or made it better it would've been 5 stars from me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A great phone for everyday use
on November 7, 2026
Posted by: Albert
[This review was collected as part of a promotion.] I chose Samsung Galaxy because I wanted a phone that fits my everyday life. I enjoy using it to stay connected with family and friends, watch videos, take pictures, and check social media. I especially like the screen and the options to personalize the phone. It brings together the features I need in one device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose the s26 ultra and I love it!!!
on November 7, 2026
Posted by: JakeFromSF
[This review was collected as part of a promotion.] I chose the s26 ultra and I absolutely love it! I upgraded from the base model s24 and it is simply better in every way. The s pen makes it so easy for me to write down lists that I need and the picture quality is amazing. My biggest reason for purchasing this phone was for the battery life and it has not let me down. Even when I forget to plug my phone in at night I still have plenty of battery for the next day. Also the camera is one of the best I have used. I have shakey hands but that is not an issue with this phone. It will auto stabilize and I have not taken a single blurry picture. Attached I have one of the pictures taken with the camera and the quality is absolutely gorgeous. Best purchase ever!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra + oneUI9 is a Privacy Machine
on November 7, 2026
Posted by: Vanguard11xx
[This review was collected as part of a promotion.] As a long time Samsung user, I was exploring many ohone options after deciding to get an new phone. I spent 2 hours at a store just looking at phones, handling them, comparing sizes and features, hardware, software, UiX, and screens. Ultimately, I chose the S26 Ultra because it had good hardware and a proven track record through the generations.
Sure, the cameras are cool, the screen size is large, the processor is excellent, battery life is fantastic... but Samsung really sleeps on telling you about the privacy features and security value. For example, the built in privacy screen is cool. It's not just a gimmick though. You can set it to turn on with specific apps or manually. And it makes a difference. For example, it turns on whenever I open my banking app and its very hard for someone see what I'm doing from the sides, but easy for me.
Second, the TPM style Samsung Knox chip amd TEE on the hardware. It basically protects all of your encryption, secure boot, and credentials storage by keeping it away from hardware that can be remotely accessed by software. Not every phone brand has this kind of security today.
Lastly, it feels like a phone. With everyone doing foldables, this is a large phone without the phablet feel. It's the perfect middle ground that excells at what it does, and even has features the Z series does not. With the release of oneUI9, it is even better. Airdrop even works! Basically, if you want the cutting edge, I would invest in the S26 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra
on November 7, 2026
Posted by: Kimj211
[This review was collected as part of a promotion.] I actually purchased the device today. And I chose it myself, and I love it, way better than the other phones. I've had in the past. It is easy to access apps. It's easy to scroll through, and they explain things really specifically in detail. If you need help with anything, you can type it in and go to settings and it helps you guide you through. I just in general think it's just a lot easier. The other ones just gave me anxiety. And just made me not even want to use the phone. This phone I love to use. I've been on it all day and I absolutely adore it. And the case that I got with, it is so cute. This phone is amazing and Samsung products. I've had in the past, and I've always loved them, too, had no issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on November 7, 2026
Posted by: BabyyGirll
[This review was collected as part of a promotion.] I chose the s26 ultra because i love how advanced the s series is and the s26 ultra doesn't disappoint. It has a large screen that makes it great for streaming and gaming. The camera is awesome, you'll definitely be able to get the shots you want and love with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hands down, best overall power phone
on November 7, 2026
Posted by: boston
[This review was collected as part of a promotion.] This phone right here is a power house on all aspects, camera, sound, call connect and overall performance. Massive crystal clear no glare screen, and 4 way sound , it's a movie screen in your pocket. Preformed as silk, and just as beautiful to the touch. This is a office in the go, upgrades are endless and the factory installed real world office helper apps are perfect. This phone is past its own company's review, way past. If you need all day, see it , hear it ,read it and write it, this is your Dayone.......
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone review
on November 7, 2026
Posted by: Dorseyjd
[This review was collected as part of a promotion.] I upgraded from the Galaxy S23 Ultra to the S26 Ultra. I use my phone for everything from checking email and tracking my walks in Samsung Health to playing Pokémon GO and testing Android apps I’m building. The large display is what I appreciate most day to day. It gives me room to read, look at maps, and spot small details when I’m testing an app.
The trade-off is that it’s a big phone, especially if you like using it one-handed. For the way I use it, I’d take the extra screen space. If you like the Ultra line and use your phone for a little bit of everything, the S26 Ultra is an easy one to recommend.
Value
5
Written by a customer while visiting Samsung US