Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,371 Reviews)
Open Ratings Snapshot
Rating breakdown 18,371 reviews
5 Stars
16,042
4 Stars
1,848
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
S26 ultra has an amazing battery life
on November 11, 2026
Posted by: EnjoyerOfMedia
[This review was collected as part of a promotion.] I was in need of a new phone after the battery of my old phone of 3 yrs started to drain rather quickly, I often play games watch online videos and listen to music so I needed a phone that could handle that. After doing some shopping around I chose the s26 ultra because Of its long battery life and it's amazing graphics, I'm very happy with my decision and I hope this phone can last me as long or longer.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great security features.
on November 11, 2026
Posted by: Pronice
[This review was collected as part of a promotion.] I chose the Samsung S26 Ultra it continues to surprise me the more I use it. Great stereo quality speakers and an awesome stylus pen. Also packed full of security features and great at streaming.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I was worried
on November 11, 2026
Posted by: Betterthanbefore
[This review was collected as part of a promotion.] My phones antenna went bad. I was worried that the replacement antenna would be completely different and I wouldn't know how to use my new phone. I had m nothing to worry about. This phone had most of the same features but new. The one that are different are Fort the better. Oh and I still have my pen. Lastly, I love ask there extra data and ram space.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Cream color option please
on November 11, 2026
Posted by: Spiritoflion
[This review was collected as part of a promotion.] I love the phone, just wish cream color had been an option when I ordered my phone. Cream/white did not come out uphill later after I purchased my phone. They should also have it as an option when getting your phone upgraded, to have the option to change the color of your phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerful devise, I chose the Galaxy
on November 11, 2026
Posted by: ProfessorGizmo
[This review was collected as part of a promotion.] I chose the Galaxy S26 ultra because I use my phone for everything. It is my computer, my streaming devise, my camera, as well as my phone. I tend to use a lot data so I wanted the flagship. I have lots of apps, so I got it with 1 TB. So far, I am pleased and with the 2 yr warranty, I should be able to stay that way.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast Phone with Large Screen and Stylus
on November 11, 2026
Posted by: Corkwatchr
[This review was collected as part of a promotion.] I chose the flagship of all Samsung phones in 2026, the Samsung Galaxy S26 Ultra, because of the great performance and experience with my previous Samsung Galaxy S22 Ultra. This phone is fast, has a beautiful screen, and is reliable. It charges safely and supports both my work and play (gaming). I'm proud to own this phone. I know it will continue working great for the next few years without needing an upgrade. The only reason I replaced my Samsung Galaxy S22 Ultra is that I left it in my pocket and it went into the washing machine. My only hang-up with my new phone is that the stylus is no longer Bluetooth for remote photo snapping. However, there are cheap 3rd-party devices on the market that will do the same thing with any phone. Otherwise, very happy with this device!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving this phone
on November 11, 2026
Posted by: Galaxy4life
[This review was collected as part of a promotion.] I chose this phone due to a carrier deal but Ive told everyone about this phone due to its performance smart technology and overall ease of use it has an amazing camera and the Google lens AI is used almost daily for looking up items such as antiques that I'm trying to find out exactly what they are and it's amazing how well and accurate it is.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The FASTEST GALAXY YET!
on November 11, 2026
Posted by: UltraLover
[This review was collected as part of a promotion.] I spent a lot of time weighing my options before I finally made a decision on my latest upgrade. With all the impressive camera upgrades, the new privacy display, and the sleek new design, I chose the Galaxy S26 Ultra to be my daily driver. It feels INCREDIBLY FAST and SMOOTH when navigating through different apps throughout the day. The battery life is seriously solid, which makes it perfect for someone who is always on the move. Everything about this experience has been fantastic so far and I am really enjoying the new tech.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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