Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,401 Reviews)
Open Ratings Snapshot
Rating breakdown 18,401 reviews
5 Stars
16,070
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Always Get the New Ultra
on June 10, 2026
Posted by: OnixRarity333
[This review was collected as part of a promotion.] I use my phone for Social Media and photos, the Galaxy AI feature hasn't been as helpful as the simpler prior versions. I wish the button on the pen still took photos from a distance. Otherwise I love the Ultras!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the AI and call screening.
on June 10, 2026
Posted by: JohnC49
[This review was collected as part of a promotion.] I use AI daily. I ask questions and get immediate answers. I love the call screening. I have not received any spam calls since activating it. I use AI to control my Home.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung stays true to its mission
on June 10, 2026
Posted by: SamsungLover
[This review was collected as part of a promotion.] The new features, including Galaxy AI transformed the Galaxy experience. It is a whole new level of technology and the results are accordingly.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best of the best s26 ultra
on June 10, 2026
Posted by: Jayson
[This review was collected as part of a promotion.] I use my device for quite a bit of things. Streaming,work and much more on the daily go.the galaxy AI helps to get a quick answer when needed.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on June 10, 2026
Posted by: Kayl0ver
[This review was collected as part of a promotion.] Streaming, gaming ,YouTube etc. Easy to use. Kids spouses all together.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the screen privacy option on the phone.
on June 10, 2026
Posted by: StarBell
[This review was collected as part of a promotion.] I do a lot of texting and sending email. I love using the AI writting style future.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing. Love the camera.
on June 10, 2026
Posted by: GalaxyGirl75
[This review was collected as part of a promotion.] I don't use galaxy AI a lot but it is nice to have the option to edit pictures. The display is impressive 👏 I had the 21+, the 22, 23 and 24 all ultra. The 26 ultra is a lot better and the battery life is outstanding!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Camera is amazing.
on June 10, 2026
Posted by: Uncledondon
[This review was collected as part of a promotion.] The camera is amazing on my Samsung 25ultra. And it's very easy to set up and figure out. Plus all the extra stuff on there is amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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