Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,401 Reviews)
Open Ratings Snapshot
Rating breakdown 18,401 reviews
5 Stars
16,070
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
This product as great features , especially the di
on June 18, 2026
Posted by: ShanitaC
[This review was collected as part of a promotion.] I love all the new features and size of the phone.
Im I love with the privacy display
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone and even better camera
on June 18, 2026
Posted by: Prince
[This review was collected as part of a promotion.] This phone is awesome. Don't know why anyone would buy the phone named after a fruit! Been a Samsung user for years and don't think I will ever change brands
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The Bold S26 Ultra
on June 18, 2026
Posted by: KingPagan
[This review was collected as part of a promotion.] Galaxy AI defined for the future. AI makes this phone more futuristic than any of its predecessors by bringing you real life answers at just your finger tips. My galaxy adventure began with a phone high enough for me to see to play my game on the go and has turned into my life go to for work school personal and play. The graphics and speed of this device alone are enough handle anything you throw at it. From accessing my Google Drive to managing email even video conferences. The cons the privacy screen was a great addition but still needs work. It makes the screen so dim in daylight outside use it is almost impossible to use for me with vision issues.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The Bold S26 Ultra
on June 18, 2026
Posted by: KingPagan
[This review was collected as part of a promotion.] Galaxy AI defined for the future. AI makes this phone more futuristic than any of its predecessors by bringing you real life answers at just your finger tips. My galaxy adventure began with a phone high enough for me to see to play my game on the go and has turned into my life go to for work school personal and play. The graphics and speed of this device alone are enough handle anything you throw at it. From accessing my Google Drive to managing email even video conferences. The cons the privacy screen was a great addition but still needs work. It makes the screen so dim in daylight outside use it is almost impossible to use for me with vision issues.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on June 18, 2026
Posted by: MrRadPhone
[This review was collected as part of a promotion.] Best phone ever. Did not disappoint. I can't wait to see the next generation.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device for the long run!
on June 18, 2026
Posted by: Blueboii
[This review was collected as part of a promotion.] Coming from the Samsung galaxy S24, I had no idea how much of an upgrade it was. From better support with Galaxy AI to a better battery, bigger screen,faster processor and the new built in privacy screen it's like going to another country. This device is so good that when using or holding other phones(either android or ios) i simple can't use it and have to go to my Samsung galaxy S26 ultra because of how good it is. I plan to use this phone for all its updates and then some because I feel you can't get better then this and it will take a long time to do so but even then ill still use this phone. Everything is buttery smooth, runs perfectly and and the Ai both Galaxy and Gemini does things far better then other AI. Truly this phone can't be beat,it's the perfect phone for me
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on June 18, 2026
Posted by: Rickperl
[This review was collected as part of a promotion.] This is the best phone I've ever owned.. Never a problem, always ready when I need it.. never freezes or locks up.. The only thing that could use improvement is the battery life.. I charge often and have learned how to work around the issue.. otherwise a great product as I had expected..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Outstanding Features and Performance
on June 18, 2026
Posted by: pals18
[This review was collected as part of a promotion.] I have been very impressed with this device. The display is bright and vibrant, the performance is smooth, and the battery life easily lasts throughout the day. The camera quality is excellent and captures sharp, detailed photos in different lighting conditions.
Galaxy AI features are especially useful and make everyday tasks more convenient. The intelligent tools enhance productivity and provide a more personalized experience. The device feels premium, runs efficiently, and handles multitasking without any issues.
Overall, this is a well-designed device with excellent build quality and a great combination of performance, features, and reliability. I am very satisfied with my experience and would highly recommend it to anyone looking for a high-quality smartphone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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