Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,371 Reviews)
Open Ratings Snapshot
Rating breakdown 18,371 reviews
5 Stars
16,042
4 Stars
1,848
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Love the new screen privacy option!!
on November 8, 2026
Posted by: JTho67
[This review was collected as part of a promotion.] I chose to upgrade from the S25 Ultra to the S26 Ultra mainly for the new screen privacy option. After using the phone for a few days, I have to say, the upgrade was worth every penny! My phone is my go to....streaming, games, email, all of it. It's so much faster now. I would highly recommend the S26 Ultra!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung 4Life
on November 8, 2026
Posted by: JTSamsung
[This review was collected as part of a promotion.] We all have options when it comes to our cellphone, However I chose to stick with Samsung phones. I am soo pleased with my S26 Ultra due to the consistent fast loading of games and ability to quickly load my business details. I chose this device for its simplicity, it's visual design and comfort.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent upgrade
on November 8, 2026
Posted by: Helic03
[This review was collected as part of a promotion.] I choose this phone to replace my S22+ which has been showing it's age. This phone is a great upgrade, smooth transitions, high speed, bright colors. Love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S26 Ultra Fine
on November 8, 2026
Posted by: Brochelo
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra because I wanted a phone that could keep up with my crazy busy life, and so far, I'm loving it!
Between working full-time, raising three kids, running around constantly, and trying to keep everything organized, I'm always on my phone doing something.
One of my favorite things is definitely the camera! I love taking pictures, especially of my kids and all those little moments you don't want to forget. Having a great camera right at my fingertips is a huge plus for me.
I also love the big screen and how much I can do on one device. Whether I'm checking schedules, looking something up, watching videos, shopping, or just trying to get through my never-ending to-do list, it's nice having everything in one place.
I'm still discovering all the features this phone has to offer, which is another thing I love about Samsung. There's always something new to learn!
Overall, I'm really happy with my choice. My days are busy enough, so having a phone that makes things a little easier is definitely a win in my book!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is super fast and the picture are aweso
on November 8, 2026
Posted by: Lucky450
[This review was collected as part of a promotion.] If. I had money I would have Samsung everything but for now I love the phones. I chose the Galaxy s26 ultra because it has a big screen and because is so fast and we'll of course indont have money to buy one. I have a Galaxy a 17 is alright but it's slow dont get me wrong I love everything Samsung Galaxy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone and ergonomic design
on November 7, 2026
Posted by: Meerkat
[This review was collected as part of a promotion.] I'm very pleased with this S26 Ultra. It's design, rounded corners, makes it easy to handle and to keep in your pocket. The S-Pen is a cool feature and the camera is ridiculous! I upgraded from a S24+ and there's no comparison. This is light ages ahead. It syncs my work Microsoft apps and handles multitasking with ease. I chose this originally for the upgraded camera but everything else has sold me even more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone on the market
on November 7, 2026
Posted by: ImSoKansasCity
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra because it is the best phone on the market. It has a big screen so your videos have clear quality not to mention that it comes with a built in privacy screen. The camera is so amazing, you can zoom in on the moon in all it's glory.the speakers are loud. And it comes with a pen? You cant beat it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Awesome features
on November 7, 2026
Posted by: ZaviBavi
[This review was collected as part of a promotion.] I chose this device cause I wanted to upgrade my s23 ultra, I think the phone is really great, but I do miss air controls with the s pen. I think if the phone kept the s pen similar or made it better it would've been 5 stars from me.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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