Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,399 Reviews)
Rating breakdown 18,399 reviews
5 Stars
16,068
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product.
(
104 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
I love it!
on August 7, 2026
Posted by: DragonKnight
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra because it offers an outstanding combination of performance, innovation, and premium design. Its powerful processor delivers smooth multitasking and gaming, while the advanced camera system captures stunning photos and videos in almost any lighting condition. The vibrant display provides an immersive viewing experience, and the long-lasting battery keeps up with a full day of use. With its premium build quality, intelligent AI features, and reliable software experience, the Samsung Galaxy S26 Ultra stands out as an excellent smartphone for productivity, entertainment, and everyday use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The s26 ultra is unbelievably amazing
on August 6, 2026
Posted by: Dj331205
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is easily one of the best phones available. I chose this phone because the display is bright and smooth, performance is fast for gaming and multitasking, and the cameras take consistently great photos—especially in low light. Battery life and faster charging are solid, and features like the Privacy Display are genuinely useful. It is worth every dollar! Overall, it’s an excellent premium phone for anyone who wants a big screen, great cameras, and top-tier performance
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S26 Ultra is the best phone out there.
on August 6, 2026
Posted by: Samsunggps
[This review was collected as part of a promotion.] I have been using Samsung devices since the start. I chose the S26 Ultra as my phone as it is the best one out there and compatible with almost every android device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Doing well...
on August 6, 2026
Posted by: DaManD
[This review was collected as part of a promotion.] Doing ok, sligly better than the 24 ultra I upgraded from
Value
3
Response from Samsung USBy R&R Team, August 7, 2026
Hey there DaManD, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear that you are finding this device to be an upgrade from your previous device. We have provided links to articles to help you fully explore the features of Galaxy AI, S Pen capabilities, and camera features of your new device. We have also provided links to the full manual and the Samsung Support Team to help you customize your device, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love the privacy display
on August 6, 2026
Posted by: Alex97
[This review was collected as part of a promotion.] My primary use for my phone is entertainment, and I particularly value its privacy display feature, which prevents unauthorized viewing of sensitive information.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Feature Packed Phone
on August 6, 2026
Posted by: ThatOneNeko
[This review was collected as part of a promotion.] I chose the s26 as a longterm phone and honestly I havent really had any major problems since moving to it its a overall pretty great phone good job Samsung.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Forever client
on August 6, 2026
Posted by: Doyoubelieve
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because I wanted one device that could handle everything without compromise, and it has exceeded my expectations. I use it every day for work, responding to emails, managing documents, and joining video meetings. When I'm off the clock, it's my go-to device for streaming movies and TV shows, watching sports, and gaming. The display is incredibly sharp and bright, making everything look amazing, while the battery easily lasts through a full day of heavy use. The performance is fast and smooth no matter how many apps I have open. The camera is another standout feature, producing detailed photos and videos in almost any lighting. Overall, the Galaxy S26 Ultra has become my all-in-one device for productivity, entertainment, and staying connected
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The future is here!
on August 6, 2026
Posted by: Tekno310
[This review was collected as part of a promotion.] I chose the samsung s26 ultra because of its great features. Love samsumg technology more than any other ones. They rock!
Value
5
Written by a customer while visiting Samsung US