Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,371 Reviews)
Rating breakdown 18,371 reviews
5 Stars
16,042
4 Stars
1,848
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product.
(
104 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Excellent features and ease of use
on November 9, 2026
Posted by: GoatMom
[This review was collected as part of a promotion.] I chose Samsung because it is easy to switch products without the worry of loosing my information.
I love the camera features on my phone! I track family events and schedules with my calendar.
I have tried other brands, Samsung is by far the best!
I love the camera features on my phone! I track family events and schedules with my calendar.
I have tried other brands, Samsung is by far the best!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on November 9, 2026
Posted by: Boysmama26
[This review was collected as part of a promotion.] This phone is something that I had been wanting every since I saw that it had dropped‼️Its one of the best phones yet can't wait until the s27 ultra comes out next year because upgrade time‼️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazingly good
on November 9, 2026
Posted by: Drewski
[This review was collected as part of a promotion.] I use my device for making doctor's appointments sence I woke up one day last November abd couldn't walk after several testing they found that my spine was broken at level T2. Which I grew an infection that ate threw my vertebrae and I almost died because the infection got into my bloodstream.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S26 ultra cell phone
on November 8, 2026
Posted by: Risingphoenix
[This review was collected as part of a promotion.] My S26 ultra has lived up to my expectations. I has the functions needed for my on line business as well as personal use. Great video quality, clear calls and plenty of storage. I choose to keep this product as well as recommending it to family and friends.
Value
4
Response from Samsung USBy R&R Team, November 10, 2026
Hi there Risingphoenix, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are finding this device to align to your expectations, and that it has been helpful for your work needs. We have shared links to resources to help you explore additional features like Galaxy AI, adjust the settings to your preferences, and answer any questions that arise along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love my Galaxy S26 Ultra
on November 8, 2026
Posted by: Carmelo3
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra, and honestly, I couldn't be happier with my decision!
The camera is absolutely incredible, taking stunning photos with amazing detail. The zoom is simply perfect and exceeds my expectations. Whether I'm taking pictures from a distance or capturing everyday moments, the results are fantastic.
The battery life is solid and easily handles my daily needs. The speed and performance are phenomenal. Everything runs smoothly, apps open instantly, and multitasking is effortless.
Galaxy AI is a nice addition and makes the overall experience even better. Every feature comes together to create an amazing smartphone experience.
Overall, the Galaxy S26 Ultra is a fantastic device. The camera, incredible zoom, speed, and premium experience make it worth every penny. I am extremely happy with my purchase, and I can honestly say I made the right choice!
No regrets at all. Samsung really did an amazing job with this phone.
The camera is absolutely incredible, taking stunning photos with amazing detail. The zoom is simply perfect and exceeds my expectations. Whether I'm taking pictures from a distance or capturing everyday moments, the results are fantastic.
The battery life is solid and easily handles my daily needs. The speed and performance are phenomenal. Everything runs smoothly, apps open instantly, and multitasking is effortless.
Galaxy AI is a nice addition and makes the overall experience even better. Every feature comes together to create an amazing smartphone experience.
Overall, the Galaxy S26 Ultra is a fantastic device. The camera, incredible zoom, speed, and premium experience make it worth every penny. I am extremely happy with my purchase, and I can honestly say I made the right choice!
No regrets at all. Samsung really did an amazing job with this phone.
Value
5
Response from Samsung USBy R&R Team, November 10, 2026
Hi there Carmelo3, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are enjoying the usage of your device that has allowed you to capture amazing photos and videos, with a battery that keeps up with your usage during the day. We have shared a link to the Samsung Support Team for your convenience if you have questions during your usage. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful nothing can describe it😻🤍
on November 8, 2026
Posted by: Joud47
[This review was collected as part of a promotion.] Amazing more than anything Samsung 4ever there devices always the best it doesn't matter what competitors think but i promise Samsung they r the ones who control the market so much love🩵🩵.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding S26 Ultra build and powerhouse speed
on November 8, 2026
Posted by: Ultrauser96
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra for its flagship performance, and it has set a new benchmark. The structural build feels rock-solid and remarkably sturdy in hand, combining rugged durability with a refined premium finish. The display is bright, crisp, and comfortable for extended viewing across productivity, streaming, and gaming. Its processing power handles demanding tasks and seamless multitasking effortlessly with zero lag and great thermal control. Paired with reliable all-day battery life, precision camera performance, and the integrated S Pen, it delivers a complete, uncompromising flagship experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra!
on November 8, 2026
Posted by: Jonn111
[This review was collected as part of a promotion.] I chose this device because of it's capabilities. I had upgraded from a s22+ to a s26+ and finally wanted that extra edge the ultra has to offer. I love the pen and camera. My favorite feature is the built in privacy screen options.
Value
5
Written by a customer while visiting Samsung US