Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,371 Reviews)
Rating breakdown 18,371 reviews
5 Stars
16,042
4 Stars
1,848
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product.
(
104 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
3
Good Performance without the anesthetic form
on November 9, 2026
Posted by: Max009
[This review was collected as part of a promotion.] The performance are good and all. But samsung are known for good design and screen quality. With new privacy screen I find the quality of the screen worse than my older phone. Also samsung was known for the boxier design. Now the phone lost its original trademark design and looks close to other thousands of phones in the market.
Value
3
Response from Samsung USBy R&R Team, November 10, 2026
Hi there Max009, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand it can be disappointing when your new device is not meeting your expectations. We have shared a li nk to the full manual to help you adjust the settings for your display to help you have the brightness you may be seeking, while also having the Privacy Display enabled for specific apps or notifications. We have also provided a link to the Samsung Support Team to assist you further if you have questions about your device during usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I chose the s26 ultra
on November 9, 2026
Posted by: Ultras26
[This review was collected as part of a promotion.] I chose its outstanding 200 MP camera system, low-light Nightography, and rock-steady video stabilization deliver top-tier photography, the overall experience is dragged down by an S Pen that suffers from edge-tracking drift and reduced digitizer accuracy compared to previous generations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera at low light
on November 9, 2026
Posted by: Juanmaf19
[This review was collected as part of a promotion.] “I chose” the word compromise for a fantastic camer, ultra fast processor and long lasting battery life . But the new spen without Bluetooth capabilities and not as accurate as previous models it’s a drag on the overall view.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera at low light
on November 9, 2026
Posted by: Juanmaf19
[This review was collected as part of a promotion.] “I chose” the word compromise for a fantastic camer, ultra fast processor and long lasting battery life . But the new spen without Bluetooth capabilities and not as accurate as previous models it’s a drag on the overall view.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Premium Powerhouse That Refines the Basics
on November 9, 2026
Posted by: Tombston3
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra remains one of the most powerful Android. After daily use since its March release, it excels at heavy productivity and media creation.
The Good:
* The display is sharp and big with lots of color.
* Camera Performance: The 200 MP main sensor and 5x periscope zoom deliver crisp shots and stable video in dark conditions.
* Fast Charging: Upgraded 60W wired charging tops up the 5000 mAh battery quickly.
* Raw Power: It handles heavy multitasking without overheating.
The Bad:
* High Price Tag: Premium features come at a top-tier cost.
Verdict:
It's an easy recommendation for power users, mobile photography enthusiasts, and long-distance travelers. If you want a smaller phone or lightweight body, consider standard models instead.
The Good:
* The display is sharp and big with lots of color.
* Camera Performance: The 200 MP main sensor and 5x periscope zoom deliver crisp shots and stable video in dark conditions.
* Fast Charging: Upgraded 60W wired charging tops up the 5000 mAh battery quickly.
* Raw Power: It handles heavy multitasking without overheating.
The Bad:
* High Price Tag: Premium features come at a top-tier cost.
Verdict:
It's an easy recommendation for power users, mobile photography enthusiasts, and long-distance travelers. If you want a smaller phone or lightweight body, consider standard models instead.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything you want and need
on November 9, 2026
Posted by: AIPickles
[This review was collected as part of a promotion.] I chose this phone after careful deliberation and review of many many phones. Between oppo, vivo, google, this phone is by far the best Android. It offers features that no other company offers like a privacy screen and stylus support and has the Samsung ecosystem and software which is one of the best. I couldn't go without this phone if I tried.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device for Maximum Gaming!
on November 9, 2026
Posted by: Sleepyrat267
[This review was collected as part of a promotion.] I chose the s26 ultra for it's gaming capabilities. With the snapdargon 8 elite gen 5 inside, gaming have been an absolute breeze. I experience no lag and no freezing even on the the most demanding sittings. With it's 2k, 6.9 iche display, games are as beautiful as ever. I can have multiple games on the s26 ultra, it have 256gb of storage. If that's not enough, it also have 512gb and 1tb options. If you love gaming like me the s26 ultra is a great option.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My mom has it in my opinion it's so cool
on November 9, 2026
Posted by: Sophcookie41
[This review was collected as part of a promotion.] Fast good quality gaming I like to use her S pen for drawing , also gets her texts fast and has a great camera in my opinion it's awesome cool phone .
Value
5
Written by a customer while visiting Samsung US