Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,396 Reviews)
Rating breakdown 18,396 reviews
5 Stars
16,065
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product.
(
104 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
S26 ultra
on August 17, 2026
Posted by: Mythreeboyz
[This review was collected as part of a promotion.] I've had a few of the S series phones over the years and each one impresses me more. The s26 ultra has a faster response that makes just about doing anything from your phone a great experience. I like the camera but think they could improve a bit more otherwise id chose this phone again and again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone doesn't everything!!
on August 17, 2026
Posted by: 123robertd
[This review was collected as part of a promotion.] I am highly satisfied with my decision to upgrade to the S26 Ultra. The integrated privacy screen, among its many features, is particularly impressive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung s26 ultra is amazing
on August 17, 2026
Posted by: bizlatlv1
[This review was collected as part of a promotion.] My phone is by far the best phone I ever had. its super fast and takes amazing pictures. Call are clear and the screen is amazing. I love how long the battery last. Best phone ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Something new
on August 17, 2026
Posted by: Cobbb26
[This review was collected as part of a promotion.] My phone contact number are gone, but it OK and still learning how to navigate it working take good pictures and videos to make of the family and myself and my friend likes it as much as I do and
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My ultra 2026
on August 17, 2026
Posted by: Luy2000
[This review was collected as part of a promotion.] I've always had a samsung for over 20 years never had a problem very reliable and everytime I upgraded i got a lot of new features that are very beneficial for me
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Androids are Universal Saviors.
on August 17, 2026
Posted by: Bored2Deth
[This review was collected as part of a promotion.] I chose Samsung's S26+ because Androids save the Universe.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
My device is not great
on August 17, 2026
Posted by: Ralmar123
[This review was collected as part of a promotion.] I bein having issues with video calls and regular calls the other people can't hear after a couple of minutes. My device was taking to a local store given by your technician support staff and nothing came to be wrong with it. I regret upgrading my phone.
Value
1
Response from Samsung USBy R&R Team, August 18, 2026
Hi Ralmar123, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how important your phone calls and video calls are to you every day. We have provided a link to a troubleshooting guide to help you with the microphone of your device at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung s26 ultra is amazing
on August 17, 2026
Posted by: bizlatlv1
[This review was collected as part of a promotion.] My phone is by far the best phone I ever had. its super fast and takes amazing pictures. Call are clear and the screen is amazing. I love how long the battery last. Best phone ever.
Value
5
Written by a customer while visiting Samsung US