Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,371 Reviews)
Rating breakdown 18,371 reviews
5 Stars
16,042
4 Stars
1,848
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product.
(
104 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
High level phone great features
on November 9, 2026
Posted by: wokrad
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra for the power, screen and camera. There is no question that this is one of the best phones out there!
Also, the privacy display was amazing. You can hardly see anything from outside 30° angles.
And the camera, as always, was amazing! Evety shot with every lense was clear and clean. It makes editing so much easier.
I love this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My problem is the charging port
on November 9, 2026
Posted by: Arlene
[This review was collected as part of a promotion.] If I go to Puerto Rico or another place where is high humidity, the phone starts giving u warning that the phone can't charge cause it has moisture, like and the fast charging stop working,and the phone is never the same u need to get a new one
Value
3
Response from Samsung USBy R&R Team, November 10, 2026
Hi there Arlene, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how frustrating it is when your device is not functioning as intended or expected. We have provided a link to an article to help you with different charging options including wireless charging. We have also provided a link to the Samsung Support Team to assist you with the hardware of your device, and ways to prevent interruption to your usage. We appreciate you being a Samsung customer. -Elizabeth
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
New S26 Ultra
on November 9, 2026
Posted by: FridayxStormy
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra as an upgrade from my S23 Ultra. Now I have more space for my files and the camera is a whole new upgrade. Having the stylus is very convenient especially during meetings. I have been using Samsung phones for more than 12 years now, they never disappoint!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra amazing
on November 9, 2026
Posted by: JDMassey
[This review was collected as part of a promotion.] Love this phone — especially the stylus!
I've had my Galaxy S26 Ultra for a little while now, and it's been a game changer for me. The screen is big, bright, and easy to read, and the stylus is the real star — I use it every day to handwrite notes, fill in my daily health journal, and tap through things that would be hard with just my finger.
It's fast, the battery holds up well through the day, and the camera takes sharp, clear photos — even close-ups of handwritten pages and documents, which I do a lot.
If you like taking notes by hand, or you just want a phone that can do a little bit of everything without slowing you down, this is the one. I'm really happy with it! I chose to upgrade a little over one month ago and it was the best decision I've made in a long time!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra
on November 9, 2026
Posted by: MIAMILIFE
[This review was collected as part of a promotion.] I chose the S26 Ultra because I had been using the S25+ and needed an upgrade. This phone has exceeded my expectations! I definitely have enjoyed every minute I've had with this phone! I believe everyone should upgrade to the Ultra if they have the chance!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent quality.
on November 9, 2026
Posted by: LoveforSamsung
[This review was collected as part of a promotion.] I chose this one because of the superior quality it offers. The private screen technology is great. The camera quality is better than expected. I also would like to mention the ease of which I was able to set it up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Team samsung all day everyday
on November 9, 2026
Posted by: Kennybri
[This review was collected as part of a promotion.] I chose samsung over any brand. One of the new features I love is the built in privacy screen. Samsung you did your big one with this feature. No more buying privacy screen protector where I cant use finger print recognition. The battery life is amazing for the amount of time I spend on my phone. I cant forget the camera quality when taking pics and making video memories.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and the right size
on November 9, 2026
Posted by: Samsunguser
[This review was collected as part of a promotion.] When the note was discontinued I was discouraged that found the s 23 Ultra an amazing phone with great picture quality and features.
The size is great not a tablet but sure almost like it.
Value
5
Written by a customer while visiting Samsung US