Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,394 Reviews)
Open Ratings Snapshot
Rating breakdown 18,394 reviews
5 Stars
16,063
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Great phone
on September 7, 2026
Posted by: BlacKnight23
[This review was collected as part of a promotion.] I have had a back and forth relationship with Samsung phones due to my enjoyment with pure Android and Pixel phones features. I have finally gone back to Samsung and this device is drastically improved with the Android overlat. Bluetooth audio is great, screen is crisp, clear and the private screen is amazing. Great device. Battery life is awesome and charging is fast.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone. The best I've used.
on September 7, 2026
Posted by: kevlar1113
[This review was collected as part of a promotion.] I LOVE THIS PHONE!!!! It has been the most enjoyable phone experience have ever had with a new phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good Impression
on September 7, 2026
Posted by: Rex001
[This review was collected as part of a promotion.] So far, the S26 Ultra has delivered on expectation for the most part.
The privacy feature works great for me.
The smoothness of scrolling on the screen and multiple apps running simultaneously is good.
Battery life is good for me so far without any frequent charging needed for the day. At least, a full charge is able to last the whole day whiles actively the phone for navigation and other productivity works.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has great features
on September 7, 2026
Posted by: Mandm2000
[This review was collected as part of a promotion.] I chose this phone for its very sleek design and large capacity of storage.
The picture quality is top notch.
I love my Samsung phone for its ease of use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The privacy is great!
on September 7, 2026
Posted by: Kissfan60
[This review was collected as part of a promotion.] I am so glad I have stayed with all the S products over the years. They have bee reliable, fun and great for all the work I do. The speeds, memory space and quality of the product are the best! I don't think any competitor could match this phone. My favorite feature is the privacy screen. It's great when I'm around people who are nosy. Keep up the great work and wonderful innovations. Thanks Samsung!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
great camera. lightweight but missing...
on September 7, 2026
Posted by: TriciaW
[This review was collected as part of a promotion.] great camera. lightweight. love the white color. but the s-pen popped out and broke. the lack of features the s-pen has is upsetting so I wasn't even that upset it broke. the privacy display is the only reason I upgraded from the S24 ultra.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ultra phone
on September 7, 2026
Posted by: Brosef
[This review was collected as part of a promotion.] Phone is amazing. Could be a lot better if the Bluetooth function wasn't removed from the s pen, larger battery capacity wouldve been nice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best overall smartphone
on September 7, 2026
Posted by: DutchintheUSA
[This review was collected as part of a promotion.] I’ve had plenty of smartphones over the years, but when it was time to replace my previous phone, I wanted something that felt like a genuine upgrade rather than simply buying the newest model because it was new. That’s why I chose the Samsung Galaxy S26 Ultra. And after using it, I can honestly say I’m glad I did.
There were several reasons I went for the Ultra rather than another smartphone. First and foremost, I wanted a phone that could do pretty much everything without compromises. I use my phone for browsing, email, social media, photography, videos, shopping, managing websites, and plenty of everyday tasks.
I also wanted a large, beautiful display. The Ultra's screen is one of the main reasons I chose it. It's bright, sharp, smooth and extremely comfortable for reading websites, watching YouTube videos and working with apps. After spending hours looking at a phone, having a great display really does make a difference.
Then there are the cameras. I'm not a professional photographer, but I want a camera that I can simply point at something and know I'll get a good picture.
About the design, the phone feels like a premium device from the moment you pick it up. It's large, solid and beautifully made.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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