Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,374 Reviews)
Rating breakdown 18,374 reviews
5 Stars
16,045
4 Stars
1,848
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product.
(
104 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
My Favorite Samsung Phone Yet!
on October 21, 2026
Posted by: Alewis
[This review was collected as part of a promotion.] I have been a Samsung fan for many years, and Samsung has always made great phones. After owning several Samsung models, I can honestly say that the Samsung Galaxy S26 Ultra is by far my favorite!
I chose the Ultra because of its large screen, built-in S Pen, amazing camera, speed, reliability, long lasting battery, and generous storage. I love having a big, beautiful display that makes everything from browsing and reading to watching videos and playing games more enjoyable. The S Pen is also a great feature for taking notes, writing, and making everyday tasks easier.
The camera is another big selling point for me. I love being able to capture pictures and memories with great detail, especially when it comes to family photos and those special moments I want to keep forever.
One of my favorite things is having plenty of storage space. I don't want to constantly delete photos, apps, or games just to make room for something new. Having the space I need makes using my phone so much more convenient.
The phone's fast performance and dependable features make it a pleasure to use every day. I appreciate having a phone that can keep up with everything I need it to do.
Overall, the Samsung Galaxy S26 Ultra has everything I look for in a smartphone, and then some. If you're someone who loves a large screen, a versatile camera, the convenience of an S Pen, and plenty of storage, this phone is definitely worth considering. I'm a longtime Samsung fan, and the S26
Value
5
Response from Samsung USBy R&R Team, October 21, 2026
Hi there Alewis, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear how much you are loving your device, and that you are capturing amazing photos and videos, finding your device reliable, and that the battery is easily keeping up with your usage during the day. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This style phone has great features
on October 21, 2026
Posted by: Samsunggalaxylover
[This review was collected as part of a promotion.] I chose this phone for a couple reasons. I chose it for the color. Purple is my favorite color. I also chose it for the privacy feature. It will come in very handy at work when people want to try to see what I'm doing.
Value
5
Response from Samsung USBy R&R Team, October 21, 2026
Hi Samsunggalaxylover, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear how happy you are with your choice in upgrade and that you are finding the Privacy Display so useful when you are at work or out in public. We have shared a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The Uber of Smartphones
on October 21, 2026
Posted by: ProfRob
[This review was collected as part of a promotion.] I chose the galaxy S26 Ultra after a careful review of all current smartphones due to the sophistication of is AI features, processing power and quality. I wholeheartedly recommend this phone to anyone who demands the best in quality, features and return on investment. It is the smartphone for the smart user and best in any class due to its cameras capabilities and wealth of features.
Value
5
Response from Samsung USBy R&R Team, October 21, 2026
Hey ProfRob, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear how pleased you are with the enhanced features and capabilities of your device. We would love to hear from you again in the future if you have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Fast performance, huge battery and a sleek build.
on October 21, 2026
Posted by: Gadgetlover
[This review was collected as part of a promotion.] After upgrading to the Samsung Galaxy s26 ultra, it has easily established itself is the most powerful phone I've ever owned. The titanium frame gives it a durable, premium feel, while the massive anti-reflective display is incredibly sharp and bright. Performance is unmatched, the processor handles heavy multitasking with zero lag, and the integrated S Pen is perfect for quick note-taking. The camera system is the true standout capturing capturing breathtaking detail in daylight and Crisp Images at night. When deciding on my next major Tech upgrade " I chose" the ultra specifically for it's incredible zoom capabilities and reliable, all day battery life. While it is premium investment, the flagship effortlessly combines Elite speed, professional grade camera and excellent battery longevity. It delivers the absolute best mobile is available today.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Met all my needs and more.
on October 21, 2026
Posted by: PremiumMan
[This review was collected as part of a promotion.] The latest flagship phone proves to be an incredibly reliable companion for handling daily tasks with ease. Its large display provides ample room for multitasking, making it simple to manage emails and documents while on the go. The battery longevity ensures that the device remains functional throughout the busiest days without needing a midday charge which was a major reason I chose this phone. Navigating through various applications feels remarkably fluid, reflecting a high level of hardware optimization for routine operations. Overall, this device offers a seamless and efficient experience that integrates perfectly into a modern professional lifestyle.
Value
5
Response from Samsung USBy R&R Team, October 21, 2026
Hi there PremiumMan, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear that you are happy with the usage of your device, and finding it realible and easy to use during the day. We have shared a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I chose the S26 galaxy ultra With 1 Terabyte
on October 21, 2026
Posted by: PhantoFoX
[This review was collected as part of a promotion.] I chose the Samsung galaxy 26 ultra with one terabyte, because I have had the S23 galaxy Ultra for years and I loved it. Multitasking is so fast and easy while listening to my my favorite music apps and to keep track of my health,I control all my lights ,appliances and cameras connects to all my smart devices so flawlessly and never slows down or glitches, it just it really makes my life so much easier. And now with all the new features of this phone, and how fast it is and all the memory. I can control every aspect of my life easily and flawlessly, and still have room for my favorite games, and apps and all the pictures that i've collected throughout the years. And the updates amazing always something new and useful to make life less chaotic. Im even about to start classes to advance my career. My new phone is amazing. Better than any phone I've ever had. Can't wait to see what's next if i even ever need another. I love it. Thank you, Samsung.
Value
5
Response from Samsung USBy R&R Team, October 21, 2026
Hey PhantoFoX, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how amazed you have been with the amazing capabilities, processing power, and daily usage of your device within your ecosystem. We have shared a link to the Samsung Support Team to assist you if any questions arise about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Overall a great upgrade from my previous phone
on October 20, 2026
Posted by: RemyRat
[This review was collected as part of a promotion.] My previous phone was the S22+ which I got when it first released. Finally after years of owning it I saw all the amazing features of the new S26 Ultra. I decided to trade in my phone and it was one of the best decisions I have made. From the amazing camera and videos it takes to the fast responsive keyboard. This phone has been great. The new privacy screen thats built in is such a cool feature and I cant wait to see the new iterations of it. If you have been considering an upgrade thrn I would highly recommend the new S26 ultra or any of the other models.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is great
on October 20, 2026
Posted by: Belcoop2099
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra because it has a beautiful design, an amazing camera, a bright display, and fast performance. It is perfect for taking pictures, watching videos, and everyday use. Overall, it is a stylish and powerful smartphone!
Value
5
Written by a customer while visiting Samsung US