Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,385 Reviews)
Open Ratings Snapshot
Rating breakdown 18,385 reviews
5 Stars
16,054
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Samsung makes the BEST tech!
on September 7, 2026
Posted by: mike44nh
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra as an upgrade from my Galaxy S24 Ultra because I love the Ultra models. I have owned Samsung Galaxy phones exclusively for over 20 years now. The reason I stay with Samsung is that their technology, build quality, and workmanship make for a fun, efficient, high quality cellphone that never gives me any trouble. I use my Galaxy for surfing the Internet, playing games, drawing and editing with the S-pen, making spreadsheets, writing, managing my finances, making and organizing lists, taking photos, making and receiving calls, and editing photos and videos. I love this phone very much and have no desire to switch to another manufacturer. I'm a Samsung user for life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone!
on September 7, 2026
Posted by: 7310000
[This review was collected as part of a promotion.] I chose the Samsung Galaxy s26 ultra over other phones because I had a great experience with the S23 Ultra. The battery life on the S26 Ultra is much better and the screen is better. The phone is much smoother when I'm playing CoDM or any other game. Watching YouTube videos doesn't drain my battery quick. The S26 ultra really is an amazing phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The s26 ultra is the flagship of 2026
on September 7, 2026
Posted by: Cesarg10
[This review was collected as part of a promotion.] I had the samsung s23 and the fold 6 before this phone I have bought all samsung since the note series. I chose to get the s26 ultra and it is the best in every category. I have the samsung ecosystem tablet phone, watch, and computer and they all sync up perfectly for my needs.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on September 7, 2026
Posted by: GreatSamsung
[This review was collected as part of a promotion.] Super fast, responsive, easy to use. Great graphics and memory. The best android Phone I have used!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung #1
on September 7, 2026
Posted by: MyDigitalDrea
[This review was collected as part of a promotion.] I love my galaxy s26 ultra I used to have the fold series for years now I'm back to my ultrasound and I love these phones
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the best phonesi have owned
on September 7, 2026
Posted by: Missme
[This review was collected as part of a promotion.] I love my Samsung Ultra 26 and will continue to buy and upgraded to the newest version any time a new model comes out
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Third Samsung S7,S9,S21 Ultra
on September 7, 2026
Posted by: BRUCER441
[This review was collected as part of a promotion.] I was introduced to Samsung phones from a company I was working for. I had a love affair first with Blackberry, then Moto. After the excellence of the first Samsung, I have become a dedicated user and promoter, but you know how hard the opposition is to convince.
The S26 Ultra is everything I had hoped for. Including the privacy selection that I find most useful.
I'm 84 years old, and the 7-year support should see me through. LOL.
Keep up the great work.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very happy with the phone
on September 7, 2026
Posted by: Itzyspider
[This review was collected as part of a promotion.] I chose the Galaxy 26 Ultra because have the privacy mode and it's a fantastic feature. Also still working on all the new fountains it has and learning how to use them. At this point I am very happy with my election and everything the phone has to offer. One thing that I miss is the Google assistant, because I could listen to the news in the morning and had relaxed sounds when I went to bed
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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