Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,385 Reviews)
Rating breakdown 18,385 reviews
5 Stars
16,054
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product.
(
104 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
3
Battery drains fast
on September 7, 2026
Posted by: NoonSup
[This review was collected as part of a promotion.] I'm using the phone about a week now and what I've notice so far is the s26 ultra is a bit faster than S25 ultra also the battery drains a lot faster too.
Value
3
Response from Samsung USBy R&R Team, September 9, 2026
Hi NoonSup, we apreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how valuable the lasting battery life of your device is to you every day, and we would love to assist you. If the intelligent battery of your device has not adjusted to your consumption habits, we have provided links to resources to help you with this matter at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone upgrade! Don't look back!
on September 7, 2026
Posted by: Jarlajoe
[This review was collected as part of a promotion.] I'm extremely happy that I chose to upgrade my S23! I didn't think going from the S23 Ultra to the S26 Ultra would be that big of a difference, but wow. The processing power, battery life and cellular reception is significantly faster. I'm completely in the Samsung ecosystem and this pairs much better with my Galaxy books, and watch 9. It also fully unlocked my new watch features and interfaces more seemlessly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Wonderful User Experience!
on September 7, 2026
Posted by: SammyS26UFan
[This review was collected as part of a promotion.] I chose to upgrade from my Galaxy S22 Ultra because I wanted to take advantage of all the upgraded features and all the latest AI features that the Galaxy S26 Ultra offers. The ability to utilize all the features for endless customization for the best possible user experience is why I choose the S26U. I highly recommend it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's the S pen for me
on September 7, 2026
Posted by: Monolo
[This review was collected as part of a promotion.] I've always liked and owned the Note series and as that has been canceled and/or integrated into the S series, I chose the phone with the S pen for me. I hope they never faze it out, love the ability to take notes on the fly, drawing on the few art apps I have and it comes handy when communicating with my deaf coworker when I need to get a message to him quickly as my ASL is not as good or as fast yet to "speak" fluently. This is the reason I won't go with any of the fold up phones, none with an integrated S pen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on September 7, 2026
Posted by: DARRON
[This review was collected as part of a promotion.] I have been buying galaxy phones for 15 years now I this galaxy s26 ultra might have been the master piece of master pieces. Everything much faster and do everything I need it to do.
I might have this phone for 10 years.
I might have this phone for 10 years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy Ultra
on September 7, 2026
Posted by: Trmptplaya
[This review was collected as part of a promotion.] I chose the Galaxy S26 ultra mainly because of the multiple feature upgrades. I have chosen the Galaxy ultra series for my last three phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One Great Phone!
on September 7, 2026
Posted by: Gibbles13
[This review was collected as part of a promotion.] I chose to upgrade to the Samsung Galaxy S26 Ultra from the S21 Ultra. So happy with my decision! This device has exceeded my expectations!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What's not to love!
on September 7, 2026
Posted by: Elissad83
[This review was collected as part of a promotion.] I had been using a S22 ultra until it literally fell apart so I knew I had to upgrade finally. With all the choices out there I had it narrowed down to the S26 ultra and the Google Pixel pro. When comparing the 2 side by side, I chose the S26 ultra and I am so happy I did. All the features are amazing and I especially like the privacy screen feature the best. I recommend this phone to anyone who appreciates their privacy when out.
Value
5
Written by a customer while visiting Samsung US