Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,385 Reviews)
Open Ratings Snapshot
Rating breakdown 18,385 reviews
5 Stars
16,054
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
I chose the S 26 ultra
on September 8, 2026
Posted by: Sillybilliegirl
[This review was collected as part of a promotion.] I have always had a cheaper phone. I've never had one of the good camera. I've one of the 26 ultra since it came out. And I finally got one, and I gotta say, it is literally the best phone ever. I'm so worried I'm going to break it. It's very heavy, which I like that means it's sturdy. So far, I've drafted only one time with no case on it. Because it slit off my lap. Hit the floor in not one single scratch. The camera on this thing is amazing. My mom and i took pictures together. And the detail in the pictures are just beautiful. The only down fall to the phone is the talk. Text hard, it's hard for it to understand me. So I'm constantly having to go back and correct my words that I'm sure that'll take time to get right. This phone is amazing and I don't ever want a different one. I wanna keep this one forever. I highly suggest it to anybody looking for just a b***** phone. This is the
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Its a great phone
on September 8, 2026
Posted by: MexicanJesus
[This review was collected as part of a promotion.] I choose the s26 ultra for my new phone i wasnt sure about it since i dont need most of the stuff it can do but it nice i love the camera when i remember to take pics its realy more phone then i need but its nice playing with it seeing what it can do 5 stars so far nothing to complain about battery life is great screen is fast and pretty looking forward to what comes next for samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great New Phone
on September 8, 2026
Posted by: Skinink66
[This review was collected as part of a promotion.] I’m extremely happy with my new Samsung Galaxy S26 Ultra. The phone is fast, responsive, and the display is absolutely incredible. The camera quality is excellent, and the battery life has been impressive so far. Everything feels smooth and well-designed, and there are plenty of features to make everyday use easier.
I chose the Galaxy S26 Ultra because I wanted a phone that could do it all, and it has definitely lived up to my expectations. It feels like a premium device in every way, and I’m very pleased with my decision. Highly recommended!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has great features
on September 8, 2026
Posted by: Cr7best
[This review was collected as part of a promotion.] I used my galaxy for everything all the time ( social media, watch soccer games and inclusive for my school). I chose the Samsung galaxy Family because in my opinion they products are the best ones in the world
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Phone and OS
on September 8, 2026
Posted by: PWeWolfe
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra as my new upgraded phone. The features it offers puts it far above any other device I've ever owned. The privacy mode is amazing. The integration of AI has me exploring my phone like never before.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I'm Happy With My Phone
on September 8, 2026
Posted by: Kevo26me
[This review was collected as part of a promotion.] I've using this phone for about three months now, I use it for practically everything from making phone calls to research on Chat GPT. Whatever I throw at this phone it performs seamlessly, I really appreciate that. I've been using Galaxy devices since the Note 9, and I've been totally satisfied ever since. That said PLEASE KEEP UP THE GOOD WORK GUYS 😁
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has great features
on September 8, 2026
Posted by: Ladybug
[This review was collected as part of a promotion.] I love this phone because it takes beautiful pictures the design is perfect and love that this one does not have the edge curve
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features on this phone
on September 8, 2026
Posted by: Richard
[This review was collected as part of a promotion.] I choose to review this phone because I think people should know that it has great features even if you're not using specialty functions on it. Has a nice bright screen that is very large it's very reactive to touch, which also makes it easy to see things and read for people who don't see as well, as well as watching videos. The S Pen makes it easy to be very specific on what you're touching on the screen like if you're filling out a form also makes it very easy to select something that's displayed on the screen like if you want to capture a portion of an image that's on your screen so that you can create a gif or if you want to be able to post a photo on whichever of the social sites you may use. The battery lasts quite a while even if you're watching videos and stuff on it it'll last most of the day. It lasts even longer if you're just carrying it with you and making the odd phone call or text message. The cameras are great and allows for really good pictures and video and it has a really good zoom both in and you can back it out a little bit so it looks like you're taking a picture from slightly further away if that's what you want to do. All in all so far my favorite phone I've used.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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