Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,374 Reviews)
Open Ratings Snapshot
Rating breakdown 18,374 reviews
5 Stars
16,045
4 Stars
1,848
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Love Everything About It
on October 23, 2026
Posted by: LoveMyUltra
[This review was collected as part of a promotion.] I chose the S26 Ultra because they rock! Camera is mind blowing! All other features are exceptional as well. Have been team Ultra for years love the functionality
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on October 23, 2026
Posted by: Shyloh
[This review was collected as part of a promotion.] I love my phone, especially the camera and the stylist, but I lost my stylist and needed an order new one, but that don't affect how much I like phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera
on October 23, 2026
Posted by: Sayyestoultra26
[This review was collected as part of a promotion.] I chose this device as my upgrade from s22 ultra. The camera features and editing are most important to me and this models are amazing. Love the ai photo filters. The spam call filter options and more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone with great new features
on October 23, 2026
Posted by: VWHRLO13
[This review was collected as part of a promotion.] I chose to get this device as I had read some interesting new features. The main feature was the horizontal video lock which makes shooting videos almost professional quality now.
Being able to take amazing photos (especially compared to my old phone and even my friend's new phone of another brand) makes taking photos even better
They kept alot of the old useful features and even updated them to be even better all while adding new intuitive features that really help with things like daily productivity and organization.
Also is able to draw out alot of use of AI across multiple facets to streamline or make alot of task much more efficient and effective
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I chose to review the Samsung S26 Ultra.
on October 23, 2026
Posted by: JJBJ1083
[This review was collected as part of a promotion.] I chose to review the Samsung S26 Ultra. This is my favorite device yet. I've only owned Samsung phones and this is the best yet. The stylist features works better than ones in the past including the Note. The camera is amazing.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsungs continued greatness
on October 23, 2026
Posted by: Hectic12
[This review was collected as part of a promotion.] I absolutely love the new S26 Ultra. The screen resolution, new privacy display and overall enhanced features is the reason i upgraded. Im a life long Samsung product owner from appliances to electronics and this will continue for the future. Absolutely love the phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Overall definitely worth the upgrade
on October 23, 2026
Posted by: BoomBoom
from DETROIT
The camera on the Ultra is the best I've ever used and the overall quality of the phone is top notch however the only downfall is the quality of the pen
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My S26 ultra Experience.
on October 23, 2026
Posted by: Keegabeast0420
[This review was collected as part of a promotion.] I chose the S26 ultra mostly due to the wonderful design and color selection. I use it daily for the simpler things such as phone calls, texts, etc. However I've also enjoyed some of the AI implementations. I love taking photos so the camera was a major draw for me.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 23, 2026
Hi there Keegabeast0420, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear how pleased you are with your device for your daily communication, and that Galaxy AI has been a surprising addition to your experience. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
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