Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,372 Reviews)
Open Ratings Snapshot
Rating breakdown 18,372 reviews
5 Stars
16,043
4 Stars
1,848
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
This product is great so far.
on March 6, 2026
Posted by: Wally16
[This review was collected as part of a promotion.] The latest device offers a truly remarkable user experience. Its advanced features and intuitive design make everyday tasks feel effortless. The camera system captures stunning detail, producing professional-quality photos. Battery life is exceptionally long-lasting, easily supporting a full day of use. This new model represents a significant leap forward in mobile technology.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Smartest Phone I’ve Ever Owned
on March 6, 2026
Posted by: SamsungOnTop
[This review was collected as part of a promotion.] I’ve owned a lot of flagship phones over the years, but the Samsung Galaxy S26 Ultra is easily the most impressive smartphone I’ve ever used. Samsung didn’t just upgrade the hardware — they completely changed how a phone can actually help you think, create, and work thanks to Galaxy AI.
The display alone is stunning. Everything looks incredibly sharp and vibrant, whether I’m watching videos, editing photos, or just scrolling through apps. The brightness outdoors is unbelievable and the screen feels silky smooth. Samsung absolutely nailed the premium feel of this device.
The camera system is on another level. Photos come out ridiculously detailed, even in low light. The zoom capabilities are wild — I’ve been able to capture shots that other phones simply can’t. The built-in editing tools powered by Galaxy AI make it feel like you have a professional photo editor right inside your pocket. Removing objects, improving lighting, and enhancing images happens in seconds and actually looks natural.
Where this phone really shines is how Galaxy AI makes everyday tasks easier. From summarizing long messages, helping write better replies, translating conversations in real time, and organizing information automatically, it genuinely feels like having a personal assistant built into the phone. It saves time and makes the phone feel smarter than anything I’ve used before.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy transition from s24 ultra
on March 6, 2026
Posted by: Beef223
[This review was collected as part of a promotion.] I like the AI auto answering feature for spam calls.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I've been waiting for the new S26!
on March 6, 2026
Posted by: Sam1Fan
[This review was collected as part of a promotion.] I cannot not say enough good things about my new S26 Ultra phone! But I must say I've had to pick my favorite thing, it has to be the privacy screen, beyond cool! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ultra
on March 6, 2026
Posted by: RicardoM
[This review was collected as part of a promotion.] Great phone, like the privacy feature and cool look with the the online exclusive color
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S26 Ultrea 512gb
on March 6, 2026
Posted by: BuddyBuddyE
[This review was collected as part of a promotion.] Fantastic Product!
Been with Samsung since Galaxy S4!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I have always been a Samsung girl
on March 6, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Samsung never ceases to impress me every time they come out with something new I had the original Samsung Infuse before Galaxy was even born so I knew it was coming 17 years ago. Galaxy AI is the best thing ever because it helps you with everything and pretty soon within the next 5 years people are going to have the option to live to 140 years old with the help of AI
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it. Got the Silver Online Exclusive color.
on March 6, 2026
Posted by: CELLDADESTROYER
[This review was collected as part of a promotion.] The ai is great top notch love how it all works in conjunction with the hardware.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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