Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,375 Reviews)
Open Ratings Snapshot
Rating breakdown 18,375 reviews
5 Stars
16,046
4 Stars
1,848
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
New phone is awesome!
on March 8, 2026
Posted by: Sparky
[This review was collected as part of a promotion.] I love the privacy screen. The overall feel of the phone. And the ai options are so helpful. Hit it out of the park again!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New phone is awesome!
on March 8, 2026
Posted by: Sparky
[This review was collected as part of a promotion.] I love the privacy screen. The overall feel of the phone. And the ai options are so helpful. Hit it out of the park again!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New phone is awesome!
on March 8, 2026
Posted by: Sparky
[This review was collected as part of a promotion.] I love the privacy screen. The overall feel of the phone. And the ai options are so helpful. Hit it out of the park again!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Design and Super Fast
on March 8, 2026
Posted by: sweetpphotography67
[This review was collected as part of a promotion.] This new S26 Ultra is absolutely amazing. Fantastic design and Super Fast. Plus the new Galaxy AI is unreal. I am super impressed. The only downside is that you all did not bring back the Bluetooth feature for the S Pen. I am a part time photographer and this feature is absolutely important. You all need to listen to your customers. They are the ones who can well basically hire or fire you. But that is the only negative. This phone is absolutely unreal and even though it doesn't have that feature, it's a great phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best Samsung phone
on March 8, 2026
Posted by: Luna125
[This review was collected as part of a promotion.] I've used Samsung since my first phone and I still love it. The speed, the Galaxy AI camera is the best for photo editing, real-time search and translation. I love my new phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing AI Features and Camera Improvement
on March 8, 2026
Posted by: Love2travel
[This review was collected as part of a promotion.] I am a senior who loves photography and travels internationally for pleasure and work. Samsunsung's S26 Ultra is fantastic. I've always bought Samsung phones, earbuds, TV, DVD player, and my kitchen appliances because of the reliability and latest technology.
I am amazed at all the AI features that are packed into my S26 Ultra! I can start my day with the "Daily Brief" to help me plan my day. Traveling to other countries can present a language barrier, but not anymore with AI's "Interpreter " and "Call Assist" features for live translations. I can use the "Call Assist" to screen my phone calls.
And, I love all the new AI photography features! I like to be able to verbally describe how I want AI to combine two photos or images into a single professional photo. And be able to remove unwanted objects in a photo to make it a perfect picture. Now, with the camera lens having a wider aperture, it will give more light to photos taken in low light settings.
One other important thing I need to mention is how very fast this S26 Ultra is!!
Thank you Samsung for making this phone the best yet! I've shared some photos of the AI features.
Byron
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Galaxy AI
on March 8, 2026
Posted by: TOROSS88
[This review was collected as part of a promotion.] Great phone, Best Galaxy AI, Visual is awesome. Camera and Battery are very good. Features are insane, so happy to be among first buyers.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is AMAZING! Samsung did a fantastic job
on March 8, 2026
Posted by: Lukeskywalker325
[This review was collected as part of a promotion.] It is incredibly innovative to have a built-in privacy screen....it is so cool and very customizable which is incredible and very next level! Galaxy AI took yet another step forward by incorporating practical use AI and a blazing fast chip.I do not care what anyone says....There are so many useful upgrades in this year's Galaxy line up
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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