Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,381 Reviews)
Rating breakdown 18,381 reviews
5 Stars
16,050
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product.
(
104 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Next-Level Performance with Galaxy AI
on March 10, 2026
Posted by: Arisam
[This review was collected as part of a promotion.] I am impressed with my Galaxy S26 Ultra so far. The performance is incredibly fast and smooth, and Galaxy AI makes everyday tasks feel smarter. The camera quality is outstanding, and the Horizon Lock feature is amazing for capturing steady videos. The overall design feels premium and comfortable to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall great upgrade experience
on March 10, 2026
Posted by: daalocni
[This review was collected as part of a promotion.] Traded in my old 128 GB Galaxy Note 20 Ultra from 2020 to upgrade to the new Galaxy S26 Ultra 1TB with 16 gigs of Ram.
Upgrading to the Galaxy S26 Ultra is a massive change across six years of evolution, perhaps too many to list. The performance gap is the first thing that I noticed. The S26 Ultra handles Android with a fluidity that made my aging Note felt very sluggish. Tasks that taxed the Note’s processor are now handled with efficiency and significantly better thermal management.
However, a Note loyalist like myself faces some hardware friction. A slight downside is the loss of the S Pen’s Bluetooth camera shutter functionality. The workaround, buying a separate (and now forgetable) Bluetooth shutter button, means carrying an extra accessory that the S Pen used to house internally.
The display also sees a slight trade-off due to the new display with it's new privacy feature. While great for security, I noticed a bit more shifting or dimming if the phone isn't pointed directly at my face. Additionally, the awkward placement of the bottom 5x zoom camera shifts the internal magnets, preventing many MagSafe-style accessories from seating properly (when using a magenetic case). Despite all, the sheer jump in power and software makes the S26 Ultra a formidable, if slightly different, successor to my Note, which I would surely recommend to anyone upgrading from older phones like myself.
Upgrading to the Galaxy S26 Ultra is a massive change across six years of evolution, perhaps too many to list. The performance gap is the first thing that I noticed. The S26 Ultra handles Android with a fluidity that made my aging Note felt very sluggish. Tasks that taxed the Note’s processor are now handled with efficiency and significantly better thermal management.
However, a Note loyalist like myself faces some hardware friction. A slight downside is the loss of the S Pen’s Bluetooth camera shutter functionality. The workaround, buying a separate (and now forgetable) Bluetooth shutter button, means carrying an extra accessory that the S Pen used to house internally.
The display also sees a slight trade-off due to the new display with it's new privacy feature. While great for security, I noticed a bit more shifting or dimming if the phone isn't pointed directly at my face. Additionally, the awkward placement of the bottom 5x zoom camera shifts the internal magnets, preventing many MagSafe-style accessories from seating properly (when using a magenetic case). Despite all, the sheer jump in power and software makes the S26 Ultra a formidable, if slightly different, successor to my Note, which I would surely recommend to anyone upgrading from older phones like myself.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
26 Ultra Device
on March 10, 2026
Posted by: GalaxyLover
[This review was collected as part of a promotion.] Love this phone. The built in privacy screen is a game changer along with the galaxy ai making quick reminders throughout my day so much easier to track. The only annoying part is the stylus having to be placed back in a specific way to fit properly with the rounded corners of the phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very fast, overall great
on March 10, 2026
Posted by: Sovsem
[This review was collected as part of a promotion.] Galaxi ai working just awesome. Overall great phone and also watch
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is phenomenal in every way possible.
on March 10, 2026
Posted by: Jermillionaire
[This review was collected as part of a promotion.] I use my phone for every day use. I like the battery capacity of the phone it's last longer than ever, the 65 watts is the cherry on top. The privacy display is a game changer I don't have to look around to see who peeking at my phone while I'm using my phone. The camera is great as well, I love to take beautiful pictures of my family, and pet. The phone is very quick and powerful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the market by far!
on March 10, 2026
Posted by: Pala47
[This review was collected as part of a promotion.] This phone has been the best upgrade by far and it feels like i have my old note again and then loads more. The streaming has been flawless I stream YouTube and twitch alot and the quality is insane!
I use my phone a lot with tasks at work and the Galaxy AI has been amazing the translation feature and Ai writing some in handly quite often and the circle search is a must have!
I'm excited for continued use of this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new Galaxy AI feature
on March 10, 2026
Posted by: Doop8000
[This review was collected as part of a promotion.] Really loving the new galaxy ai features. Making the everyday life very futuristic, adapting to the world. Also for Samsung to adapt this system and taking the lead on the technology. It is truly an amazing experince
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good but not great
on March 10, 2026
Posted by: GULLY11
[This review was collected as part of a promotion.] Upgraded from s23u. Good AI features.
Design is almost same. Good upgrade but not a great phone.
Design is almost same. Good upgrade but not a great phone.
Value
4
Written by a customer while visiting Samsung US