Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,381 Reviews)
Open Ratings Snapshot
Rating breakdown 18,381 reviews
5 Stars
16,050
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
The new best samsung
on March 10, 2026
Posted by: Godofgaming
[This review was collected as part of a promotion.] Living the new samsung s26 ultra. I'm able to push my high end games to the highest settings and it runs extremely smooth. The battery life is also extremely long lasting me all day despite how much I abuse it. It's also nice to use the galaxy Ai to make funny photos or fix photos to send to friends and family.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The Galaxy S26 Ultra has some very handy features.
on March 10, 2026
Posted by: Demmenter
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has impressed me in many ways, the new privacy display is very innovative and shows alot of potential. The new Galaxy AI has many handy new features as well, call screening, photo editing, and the new Agentic AI is amazing to see being developed. The new Agentic AI is exactly what the average person has been looking for, something to help streamline tasks to give us more time to focus on what matters. The new Horizontal lock in super steady mode makes it easier than ever to capture special moments with ease. One UI 8.5 has made the samsung experience feel smoother and more satisfying while simultaneously improving usability of simple things like the quick settings panel. Paired with the new Buds 4 Pro which are amazing in their own right makes the experience significantly better. With that being said many of the Agentic AI features are on the cutting edge still, meaning they are still a little hit or miss. The S26 Ultra handles gaming and everyday tasks very well, and the camera is a good step up from the S25 Ultra
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S26 Ultra: Best Upgrade Yet!
on March 10, 2026
Posted by: RAZER95
[This review was collected as part of a promotion.] I've had the Galaxy S26 Ultra for just over a week now (picked it up right at launch), and honestly, it's been a fantastic daily driver. Coming from an S25 Ultra, the differences aren't night-and-day in every way, but the little refinements add up big time.
First off, the build feels noticeably slimmer and lighter—it's easier to hold one-handed during long Netflix sessions or while gaming. The 6.9-inch display is stunning as always, super bright outdoors, and that new Privacy Display is a game-changer. I commute on the train, and being able to tilt the screen privacy mode so nosy neighbors can't peek at my emails or texts? Super useful and feels like real innovation.
Performance is buttery smooth thanks to the Snapdragon 8 Elite Gen 5 chip—zero lag in multitasking, editing photos, or running demanding games like Genshin Impact. Battery lasts me all day with heavy use (streaming podcasts, YouTube, social media, and some work emails), and I love how Galaxy AI quietly makes things easier in the background. Photo Assist is smarter now for quick edits (removing photobombers or enhancing low-light shots).
Overall, if you're into a premium Android experience with top-tier productivity, media consumption, gaming, and creative tools, this is worth it. Galaxy AI really elevates the whole thing to feel more "future-proof." Highly recommend!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An very well easy navigated device
on March 10, 2026
Posted by: Neonfiretiger
[This review was collected as part of a promotion.] My Samsung Galaxy s26 Ultra finally came in. I'm so excited to get started on everything. With Galaxy AI on my phone, I will have a more pleasant and enjoyable experience. Thanks to Samsung for giving me the assistance of Galaxy Al. My days of trying to get stuff done will become shorter and I'll have more time for family and friends. Making them memorable moments that are a rare jewel. I had to instantly case and get accessories for my phone. To treasure the milestones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing technology
on March 10, 2026
Posted by: Marand28
[This review was collected as part of a promotion.] My new cellphone with all the optimized for "Galaxy IA"... so execited
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth the upgrade
on March 10, 2026
Posted by: Pokey21
[This review was collected as part of a promotion.] I'm coming from the s22 ultra and s26 ultra feels like lightyears ahead of it from the privacy display feature,photos,videos and the Galaxy AI is so new and refreshing can't wait to see what Samsung has in store for all future software updates
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product looks good and has great features
on March 10, 2026
Posted by: Godofwar
[This review was collected as part of a promotion.] I am using Galaxy Ai for photo editing and day to day searches. Privacy display is amazing. Phone seems great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Big upgrade from the S23 ultra!
on March 10, 2026
Posted by: ClumsyWolfQueen
[This review was collected as part of a promotion.] I just received my Samsung Galaxy S26 ultra and so far I'm loving it! I held off for a few years after owning the S23 ultra, which is also a great phone, did some research and thought that I needed an upgrade since the S23 won't be supported after next year. I love the new features this phone has to offer, like the Galaxy AI & the privacy mode which I've never seen on a phone before! Glad I upgraded. Thanks Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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