Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,381 Reviews)
Rating breakdown 18,381 reviews
5 Stars
16,050
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product.
(
104 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Excellent experience
on March 10, 2026
Posted by: Mamabear
[This review was collected as part of a promotion.] I had honestly been looking forward to the Galaxy S26 Ultra for a while, and it definitely lived up to the hype for me. The camera is incredible. The photos are ridiculously sharp, the low-light shots look amazing, and the zoom is actually usable without everything turning blurry. It’s one of those cameras where you just point, shoot, and it looks great every time.
What really surprised me though is how powerful the Galaxy AI features are. The phone just feels smarter and faster in general. From helping clean up photos to making everyday things easier and more intuitive, the AI stuff actually feels useful instead of gimmicky.
Overall, I’m really happy with it. I’d been waiting for this release, and it feels like a real upgrade. The camera alone is worth it, but the speed and AI features make the whole phone feel like next level.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on March 10, 2026
Posted by: GalaxyGirl
[This review was collected as part of a promotion.] I absolutely love the privacy feature, it is a game changer for me. Working in an environment where I am surrounded by people, this feature helps keep my important apps private from prying eyes.
Galaxy AI is amazing, responsive and thorough, specially when I am in need of quick searches, or taking notes.
Overall, this phone is a nice upgrade from my S24 Ultra, can't wait to take it on the road and take memorable photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra with stronger AI features.
on March 10, 2026
Posted by: Kaguraboy
[This review was collected as part of a promotion.] I used a Galaxy S23 Ultra for years and I enjoyed using all the AI features with it. I was curious about how much it improved from the S23 Ultra to the S26 Ultra. Wow! It has so many features and it's much faster than the previous model.
I chose the 1TB version to get the 16GB RAM option to have a better AI experience, and I'm glad I got the 16GB RAM version.
I always support Samsung and can't wait to see all the new software updates with this beast of a device.
I chose the 1TB version to get the 16GB RAM option to have a better AI experience, and I'm glad I got the 16GB RAM version.
I always support Samsung and can't wait to see all the new software updates with this beast of a device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 ultra review
on March 10, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The display is easily the best I’ve ever seen—colors pop and the brightness handles direct sunlight without a struggle. The camera system remains the gold standard, especially the zoom and low-light performance. It’s a large phone, but the refined design makes it feel premium and surprisingly ergonomic. Galaxy AI is phenomenal. If you want a device that does everything at a 10/10 level, this is it."
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the product
on March 10, 2026
Posted by: Lovethes26U
[This review was collected as part of a promotion.] Love the new s26 ultra, I upgrade from the s25 ultra and the AI is clearly more promenently featured. The new privacy display is really appreciated. The UI is beautiful. Thanks for continuing to deliver!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Keeps getting better!
on March 10, 2026
Posted by: Jasmine
[This review was collected as part of a promotion.] Absolutely love the purple color on the new Galaxy S26 Ultra plus having Galaxy AI is pretty cool. Still learning all that the phone can do but so far it's rather impressive and better than the S25 Ultra as its faster and picture quality is even better. Samsung keeps surprising us each year with better updated technology in these phones. The slimmer look and feel are great too. Feels less bulky than the prior and lighter in my hands/purse. The transfer from old phone was the fastest and smoothest ever. The new privacy screen is great and needed. Looking forward to discovering what other updates are in this amazing little phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade from S25 Ultra! Thinner and feels Great
on March 10, 2026
Posted by: Flacoflocks
[This review was collected as part of a promotion.] The phone feels faster, thinner, looks better, the camera is clear and sharp. Galaxy AI built in is easy to use and incorporates within many apps. You can suggest writing, responses, update pictures. I definitely recommend the phone. The only draw back was the pre-order process which was a headache and not handled well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on March 10, 2026
Posted by: Irishwonderer
[This review was collected as part of a promotion.] I've been waiting for this phone for a while and this is a great step up and features look finish and feel. The camera is really good and the AI features are helpful.
Value
5
Written by a customer while visiting Samsung US