Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,381 Reviews)
Open Ratings Snapshot
Rating breakdown 18,381 reviews
5 Stars
16,050
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
New features are awesome 😎
on March 10, 2026
Posted by: Mandeep
[This review was collected as part of a promotion.] I'm long-term Samsung phone user since 2016 and new S26 ultra with privacy display, horizontal lock features along with Galaxy AI is pretty lethal combo.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Power and Intelligence in Your Hands
on March 10, 2026
Posted by: Carfealejo
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is in my opinion, one of the best smartphones I’ve used. Its performance is excellent, the camera is impressive, and the display looks amazing in any situation love the privacy display.
One of the standout features is Galaxy AI, which makes many tasks easier and faster, from improving photos to helping with productivity and translations.
Overall, it’s a very complete, powerful phone with smart features that truly make a difference in everyday use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Power and Intelligence in Your Hands
on March 10, 2026
Posted by: Carfealejo
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is in my opinion, one of the best smartphones I’ve used. Its performance is excellent, the camera is impressive, and the display looks amazing in any situation love the privacy display.
One of the standout features is Galaxy AI, which makes many tasks easier and faster, from improving photos to helping with productivity and translations.
Overall, it’s a very complete, powerful phone with smart features that truly make a difference in everyday use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great samsung device
on March 10, 2026
Posted by: Btg2820
[This review was collected as part of a promotion.] Not to much different from the s25 ultra but the galaxy ai works great and is very helpful in everyday task
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 10, 2026
Hello there Btg2820, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear that you are overall happy with the usage of your device, and that you are finding it to operate as expected. We have provided links to resources to help you fully discover the enhanced features and capabilities of your device, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone yet.
on March 10, 2026
Posted by: Trogdor4405
[This review was collected as part of a promotion.] Love all the new features this phone has. It makes my daily life a ton easier, and probably the best phone I've ever owned.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My 5th Galaxy
on March 10, 2026
Posted by: TRK724
[This review was collected as part of a promotion.] I always go to Galaxy for quality, reliable and ease if use.
Getting an honest trade in value just adds to my loyalty to Samsung Galaxy
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I can talk about this phone all day long, is great
on March 10, 2026
Posted by: Flodeo
[This review was collected as part of a promotion.] The S26 ultra is just the most convenient, efficient and reliable phone to this date, with many integrated features such as the implementation and improvement of the AI Gemini, they tools for photos and videos and don't let me get started on the camera resolution... MEEN this is like a dream come true
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it so much
on March 10, 2026
Posted by: Sunboy2009
[This review was collected as part of a promotion.] I really amazed with it 😍
Its really the future
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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