Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(18,371 Reviews)
Rating breakdown 18,371 reviews
5 Stars
16,042
4 Stars
1,848
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product.
(
104 out of
168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Awesome phone
on November 10, 2026
Posted by: ChiefA
[This review was collected as part of a promotion.] I chose to get a new Samsung phone as all my phones, tablets & TVs have been for over a decade. Great quality, great picture, great features, you can never go wrong with a Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
converted back to non-flip phone
on November 10, 2026
Posted by: 2samsung
[This review was collected as part of a promotion.] I chose the s26 ultra because I did not want to deal with hinge issues with flip phones LOL. so far the battery life has been great, lasting over a day instead of having to charge every few hours. Also, the camera is great! Love how far it zooms in, especially since I have bad eyesight. Transferring data over was quick and easy. Nothing bad to say as of now.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ive ever had
on November 10, 2026
Posted by: Urfavetaurus19
[This review was collected as part of a promotion.] I had the s5 back in the day and was a typical spoiled teen who was swayed by the masses and went to the crapple economy. Flash forward pandemic hits, my phone keeps breaking doesnt seem to work past new releases. I decide to get the s22. It was amazing. I fell in love with samsung again (bring back the heartbeat sensor). I convinced my boyfriend, cousin and her entire family to make the switch. My cousin was quoted saying she would be "caught dead and with a landline" before she owned an android. Now I have the s26 ultra, I love every feature. The privacy display is amazing, I love my pen, the camera is incredible. Overall great phone. Never slow and can handle so much in multiview.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Been with all top phones, nothing can come close!
on November 10, 2026
Posted by: RockyN
[This review was collected as part of a promotion.] I have had all the top brand phones, the most expensive ones, and nothing comes close—forget about competing with Samsung phones. I consider myself a loyal Samsung fan from now on; they are the best products ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing performance and great privacy
on November 10, 2026
Posted by: JayDee
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because I wanted a powerful device with standout features. I really like the phone. I love that I can make my screen go into privacy mode for specific apps or specific situations. The phone is fast and it looks amazing. Daily multitasking and streaming are smooth, and the display is top-tier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The stylus is a huge game changer!
on November 10, 2026
Posted by: BooJade
[This review was collected as part of a promotion.] I typically prefer the base model over the plus or ultra versions, as the standard device usually meets all my requirements. However, I chose the Ultra this time primarily for the stylus, and I am very pleased with that decision. The features and versatility of the pen are excellent and have genuinely transformed how I use my phone. I particularly appreciate the convenience of being able to jot down notes instantly, as the ability to write without needing to open an application or search for materials is invaluable. I intend to choose models with a stylus going forward and highly recommend giving it a try. It may become a feature you find indispensable, just as it has for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than the Galaxy S25 Ultra
on November 10, 2026
Posted by: LordSavior777
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra as it was released in my favorite color of Blue. I have been using Galaxy devices for almost 7 years now. The Ultra is the perfect blend of simplicity matched along with professional camera features amongst many other features used in work and/or professions in every day life. The phone itself is very beautiful & it has a fast processor. The interface works flawlessly & is very easy to learn & to navigate as well. I recommend this product to anyone who is thinking of switching over to Samsung or for anyone who is thinking about upgrading their Samsung device as it is worth every penny.
Value
5
Response from Samsung USBy R&R Team, November 10, 2026
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how perfect you are finding your device, and that it has been such an amazing value for your personal and professional needs every day. We have shared a link to the Samsung Support Team for your convenience if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent all around Product
on November 9, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose to get the Galaxy S26 Ultra because I was in need of an upgrade from my S22 Ultra as I use my phone heavily for work. The scanning feature and S pen are essentials in carry out my tasks at work. The privacy display works well in an office setting keep what you are reading private. The battery has been great so far in my day to day use. The processor makes sure the phone never slows down even when doing the hardest of tasks.
All around I am very happy with this purchase. A great all rounder for business minded people and the average user. Highly recommend.
All around I am very happy with this purchase. A great all rounder for business minded people and the average user. Highly recommend.
Value
5
Response from Samsung USBy R&R Team, November 10, 2026
Hey MrSamsung, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are enjoying the amazing features and capabilities of your device, and that you are finding the Privacy Display so helpful when in the office. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US