Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8 out of 5
4.8
(18,396 Reviews)
Open Ratings Snapshot
Rating breakdown 18,396 reviews
5 Stars
16,065
4 Stars
1,850
3 Stars
289
2 Stars
85
1 Star
107
62%of customers recommend this product. 
(
104 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
4 out of 5
4
S26 ultra review
on March 14, 2026
Posted by: Jaktripper
[This review was collected as part of a promotion.] The real reason I purchased this Oconee was for the privacy mode. Other than that, not many difference from my s25 ultra. The phone feels more sleeker. The camera takes more clearer pictures as well. Not a lot of features have changed but I will be looking more into it to more out of my phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has great features
on March 14, 2026
Posted by: Luckystar
[This review was collected as part of a promotion.] This is my first Ultra phone from Samsung and I am enjoying it so far. The S pen is great, I'm having fun and feeling fancy while using it. The built it privacy screen is great, I do not notice any lower performance for the brightness, especially indoors. The Galaxy AI features are there, I haven't had a need to try them, but I do enjoy the circle to search function. I use my phone for mobile gaming and watching YouTube and, for example, the CODM experience on this phone is amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on March 14, 2026
Posted by: Superman
[This review was collected as part of a promotion.] I upgraded from the S23 Ultra to the new S26 Ultra and I ALMOST love the phone...The ONLY thing I hate about the phone is the camera design...It sticks out too much to where my phone doesn't lay flat creating a wobble when trying to perform touch screen functions such as using the calculator...I'm looking for a case that will help it lay flat...Other than that, I really don't like the new Google messages app and wish you would bring back the old Samsung messages app...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great switch from s23 ultra
on March 14, 2026
Posted by: Salma mimo
from Tampa Florida
Greeat phone the picture amazing I love these phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Update fixed the flaw
on March 14, 2026
Posted by: ReldsMom
from Texas
I cannot figure out how to update my review, so I'm just leaving a second one. I got a software update two days ago, and now the phone is working fine. I had to remove the Google update so my Android Auto would work, but other than that, the phone is working fine now. So a very rough five days, but after that it is great. No shutting off in the middle of the night. The battery is good for about 3 days for me. Features are great, and I love the camera.
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Screen size and speed are fantastic.
on March 14, 2026
Posted by: DeeMee
[This review was collected as part of a promotion.] I love the Galaxy AI feature. It lets me create and do so many different things on my phone. My Samsung 26 Ultra is the perfect phone for work, gaming, creating videos and taking pictures. I pre-ordered mine so I wouldn't have to wait for it to be on back order. Thanks Samsung for giving us a great phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great feel and epic user interface!
on March 14, 2026
Posted by: Farmall
[This review was collected as part of a promotion.] I just got this phone and wow it's incredible. Coming from the 25 ultra, it's much lighter than my last one and the curved edges are nice in my hand. The camera is always the best you can get. Love the zoom feature. Somehow they made it even better this time around too. I can't find a single flaw yet! Galaxy ai is easy to use as well
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Was not expecting this much greatness!
on March 14, 2026
Posted by: Panda404
[This review was collected as part of a promotion.] I had my expectations set coming from a s24 ultra, but wow. This far surpassed those thoughts I had of what this phone would be. The privacy display is so awesome and works flawless. Not one complaint about it. Gemini makes the nuances of work so much more fun. Setting appointments, answer calls hands free, automating my office. And galaxy AI adjusting photos?.... makes me think I'm a pro photographer, haha. Battery life seems much better even though no hardware changes were made with the S26 in that regards. Still so happy to have the SPen for every day functions, photo editing, making notes, or just keeping the kids entertained. Samsung has done it again!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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